Systems and Network Administrator

Washington, D.C
Sep 19, 2019
Sep 24, 2019
Full Time


This position is located in the Clerk's Office of the United States District and Bankruptcy Courts for the District of Columbia. The Systems and Network Administrator provides day-to-day operational support for Microsoft, Cisco, and VMware based information technology infrastructure, including Windows servers and Active Directory.
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The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. Duties also include collaborating with supervisors, managers, executives, and judges locally as well as at other court units. The incumbent reports directly to the Director of Information Technology and provides quality customer service and systems support services.

Major Duties
  • Manage Active Directory.
  • Administer Symantec NetBackup server.
  • Administer Disk Backup Storage and Backup Tape Libraries.
  • Administer Dell Blade Servers and Enclosure.
  • Administer Symantec Endpoint Protection server.
  • Administer Microsoft SQL Servers.
  • Manage Dell Data Protection Enterprise server (SED, Cylance, etc.).
  • Assist in managing the internal PKI infrastructure.
  • Assist in managing the Single Sign-On and Smart Card Sign-On.
  • Assist in managing the production of virtual environments (VMware, vSphere servers, View Desktops, and COOP environment).
  • Install, configure, and deploy systems and software.
  • Manage Distributed File System (DFS) and DFS Replication.
  • Install, configure, and monitor Cisco devices (Switches, Firewalls, FirePOWER, DNA Center, ISE, Wireless LAN Controllers, and Wireless Access Points).Monitor system and network performance.
  • Monitor system vulnerabilities.
  • Manage servers, Storage Area Network (SAN), and BIOS/Firmware upgrade.
  • Provide Apple Smartphone support.
  • Create and document all actions, practices, procedures, and processes.
  • Interact with internal clients and vendors as part of engineering and administration activities, such as customer support, technical and operational integration, and system maintenance.
  • Coordinate and manage diverse technical support tasks.
  • Maintain high satisfaction (both internal and external) through successful and timely resolution of technical problems.
  • Perform system administration, maintenance, upgrades of the lab environment(s), and supporting workstations.
  • Troubleshoot and repair system issues.
  • Submit regular status updates and reports to a supervisor.
  • Perform other duties and assist with special projects and installments as needed.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

United States citizenship is required for consideration for this position.

Employees are required to adhere to the Code of Conduct for Judicial Employees .

Employees of the United States District and Bankruptcy Court for the District of Columbia are excepted service appointments. Excepted service appointments are "at will" and can be terminated with or without cause by the court.

Employees are required to use the Electronic Funds Transfer (EFT) for payroll deposit.

Final candidates will undergo a background check and a Moderate Risk Background Investigation (MBI). This is a five year background investigation with five year periodic updates.

Selection will be made consistent with the provisions of the Equal Employment Opportunity Plan adopted by the United States District and Bankruptcy Courts for the District of Columbia.


Required Education and Experience: The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.

To qualify for the CL-27, the candidate must also possess a minimum of two years of specialized experience, including at least one year equivalent to work at the CL-25.

To qualify for the CL-28, the candidate must also possess a minimum of two years of specialized experience, including at least one year equivalent to work at the CL-27 level.

Specialized Experience: Progressively responsible experience that is in, or closely related to, the work of the position that has provided the particular knowledge, skills and abilities to successfully perform the duties of the position.

Preferred Experience: The ability to communicate effectively both orally and in writing is critical. Must have excellent interpersonal skills and be able to effectively communicate with technical support staff and non-technical users. Must be able to maintain complete and highly accurate records and files.

Excellent organization skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.

Must exercise good judgment, flexibility, and initiative.


Please read the "Qualifications" section.

Additional information

Full-time employees of the United States District and Bankruptcy Courts for the District of Columbia are eligible for a full range of benefits to include:
  • A minimum of 10 paid holidays per year.
  • Paid annual leave in the amount of 13 days per year for the first three years, 20 days per year after three years, and 26 days per year after fifteen years.
  • Paid sick leave in the amount of 13 days per year.
  • Retirement benefits.
  • Optional participation in the Thrift Savings Plan, Federal Employees' Health Benefits, Federal Employees' Group Life Insurance, Health Care Reimbursement Account, Dependent Care Reimbursement Account, Parking Reimbursement Account, public transportation vouchers (SmartBenefits up to $265 per month), and Long-Term Care Insurance.
  • Employee Recognition Program, budget permitting.
  • On-site physical fitness facility.
  • Flexible work schedule.
  • Federal Occupational Health (FOH)/Employee Assistance Programs.
  • Work Life Services.
  • On-site Health Unit.
  • Priority enrollment for children beginning at three months of age until kindergarten of all employees of the United States Courts in the Thurgood Marshall Child Development Center (TMCDC).
For more detailed information about Federal Judiciary benefits, please go to: .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please read the "Conditions of Employment" section.

Background checks and security clearance

Security clearance

Drug test required

Required Documents

Please read the "How To Apply" section.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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