Do you have an interest in performing arts, music, theater, and dance? Are you naturally friendly, highly energetic and looking for a positive team environment? If this sounds like you, we'd love to meet you! The Retail Operations team at the Kennedy Center is responsible for ensuring an excellent guest experience by providing superb customer service to worldwide clientele. We are seeking a friendly, outgoing individual who loves to interact with people to join our team as a Concessions Sales Associate! Duties and Responsibilities: Manning refreshment carts Selling performance merchandise at kiosks Assisting with artist signings Key Qualifications: You have a high school diploma or GED You have a flexible schedule and would be available to work weekends, evenings, and holidays You are comfortable using the latest technology, including iPads and Square Payments Processing, and have cash handling experience You love to interact with customers and have a naturally friendly and outgoing personality You are able to remain calm and collected in a busy, fast-paced environment You are comfortable making quick decisions independently and require little to no supervision You are reliable and able to manage inventory and performance merchandise Physical Demands: While performing the duties of this job, the employee is regularly required to communicate in-person. The employee is frequently required to use hands to finger, handle, or feel in order to perform essential tasks. The employee is required to stand, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds. Work Environment: This position will be working in an environment that will be both slow and fast-paced with conditions such as low-to-high noise levels, varying heights and slopes, temperature fluctuations, and occasional limited lighting (ranging from dim to dark), including exterior and evening events, activities, and performances. The John F. Kennedy Center for the Performing Arts is a world premiere performing arts organization and our nation's cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion.