CIRB Outreach Coordinator

Frederick, Maryland
Sep 19, 2019
Oct 02, 2019
Full Time
The Emmes Company, LLC ("Emmes") is searching for a CIRB Outreach Coordinator located in our Rockville, Maryland, Frederick, Maryland and/or Tysons Corner, Virginia offices. Emmes has offices located at the below locations and throughout the greater Washington, DC area with flexibility for office location preference, dependent upon position.

Emmes, established in 1977, is a Contract Research Organization (CRO). Headquartered in Rockville, Maryland, Emmes employs over six hundred staff worldwide with offices located in Frederick, Maryland, Tysons Corner, Virginia, Vancouver, Canada and Bangalore, India. Ranked as a top area workplace of choice by the Washington Post, Emmes fosters an environment of collaboration, professional growth, and exceptional work life balance.

Our studies impact public health initiatives on a global scale occurring in more than sixty countries spanning across six continents. We provide statistical and epidemiological expertise, computer systems deployment, data management, study monitoring, regulatory guidance, and overall operational support to clients engaged in biomedical research. Emmes offers support for the entire process of clinical trials from study design and protocol development through data analysis and manuscript generation.

Primary Purpose

The CIRB Outreach Coordinator is responsible for supporting the enrolled sites relying on the National Cancer Institute's Central Institutional Review Board (CIRB). This role will act as a liaison between the sites and the NCI CIRB staff. There are many future opportunities within the growing team.

  • Communicating with sites through the CIRB Helpdesk toll-free number and email and answering their questions or directing them to the appropriate team member
  • Coordinating CIRB Initiative enrollment efforts for those clinical sites that wish to participate in the CIRB
  • Assisting sites in the enrollment efforts including, but not limited to, explaining the CIRB Initiative in detail, assisting sites with completion of enrollment documents, and assisting sites in utilizing the CIRB.
  • Educating sites regarding new and existing policies and procedures
  • Train site staff via telephone or email on CIRB policies and procedures, and in the use of various databases
  • Organizing and facilitating site-specific conference calls to discuss more complex topics that need additional conversation
  • Minimal participation in a CIRB booth at large conferences/meetings to answer questions about the CIRB
  • Providing cross-coverage to other aspects of CIRB Outreach

  • Bachelor's degree in a scientific discipline preferred or at least 2 years of experience in a Helpdesk or customer service environment
  • Experience with clinical trials and/or IRBs preferred
  • Strong computer skills, with strong attention to detail
  • Strong communications skills, both oral and written
  • Ability to dissect complex inquiries and provide clear and concise responses and instructions
  • Ability to use multiple databases to investigate and resolve site issues
  • Ability to effectively communicate site's needs to other members of the CIRB
  • Ability to multitask and be customer-service oriented


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The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

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