RN/Performance Improvement Coordinator

Employer
USAJobs
Location
Hampton, Virginia
Posted
Sep 18, 2019
Closes
Sep 24, 2019
Function
Program Manager
Hours
Full Time
Duties

Summary

The Quality Management (QM) Performance Improvement Coordinator coordinates activities in the medical center and CBOCs. He/she functions in an independent and objective manner that contributes to the fulfillment of the Medical Center's mission and vision.
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Responsibilities

The Quality Management Performance Measurement Specialist serves as the External Peer Review Program (EPRP) Liaison and facilitator of performance measure promotion and improvement for the Medical Center.

The Performance Improvement Coordinator is accountable and responsible for possessing the knowledge and skills to:
  • Communicate and interact appropriately and courteously with all internal and external customers.
  • Maintain confidentiality of electronic, written, and/or patient/employee information.
  • Demonstrate working practices that include adherence to infection control standards and the safe use and operation of equipment.
  • Utilizing critical thinking skills and sound clinical judgement to ensure positive patient outcomes.
In order for the Performance Improvement Coordinator to fulfill the responsibilities of the position, the duties to be performed will include, but are not limited to:
  • Provides leadership in the application of the nursing process to client care, organizational processes and/or systems, improving outcomes at the program or service level.
  • Promotes quality in clinical practice by collaborating/consulting in the application of guidelines and criteria for the delivery of patient care.
  • Assumes a facilitator role n assisting the facility departments and service lines in policy review, formulation, implementation, and evaluation of performance improvement programs.
  • Supports and enhances client self-determination. Serves as a resource for clients and staff in addressing ethical issues.
  • Collaborates in determining appropriate patient care needs to maximize available resources and assure the provision of appropriate care/treatment in the most cost effective manner utilizing quality improvement data.
  • Involves appropriate staff in the decision-making process to efficiently utilize available resources.
  • Uses professional standards of care and practice to evaluate programs and/or service activities.
  • Plans and coordinates continuous performance improvement activities to improve the quality of care and ensure performance measures are met and/or exceeded.
  • Utilizes creative thinking skills to plan and coordinate performance improvement programs for departments and service lines.
  • Analyzes/benchmarks data and reports to identify the need for changes in practice to minimize risk and to improve patient care or program functions within the Department and Service Line.
  • Demonstrates functional and technical literacy to effectively measure results and evaluate various performance improvement outcomes within the departments and service lines.
  • Collaborates with other health professionals and Quality Management staff to maintain effective communication to facilitate an interdisciplinary team approach to achieve desired quality outcomes.
  • Assists in the development and revision of department and service line performance improvement programs, policies, and procedures that impact patient nursing care to promote delivery of safe and effective care, treatment and service to both internal and external customers by meeting established customer service standards.

Work Schedule: Monday through Friday; 8:00 am to 4:30 p.m.
Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Must pass pre-employment physical examination


Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/24/2019.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing ( ACEN ) or The Commission on Collegiate Nursing Education ( CCNE ). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
  • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree and approximately 2-3 year's of nursing practice/experience.
Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.

Physical Requirements: Heavy lifting (50lbs. and over with assistance); Moderate carrying (15-44lbs); Reaching above shoulder; Use of fingers; Both hands required; Walking (up to 6 hours); Standing (up to 6 hours); Repeated bending (up to 3 hours); Both legs required; Ability for rapid mental and muscular coordination simultaneously; Both eyes required; Ability to distinguish between basic colors; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Hearing aid permitted (X1 Ear).

Selected applicants will be required to complete and online onboarding process.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Resume Reminder - Your resume must include the following for each job listed:
1) Job title and grade level/salary. In order to show that you meet time-in-grade, you must document grades you have held and how long you have held them;
2) Duties (you must include enough detailed information to support your specialized experience);
3) Month, day and year start/end dates (e.g. 04/02/2007 to 04/13/2008);
4) Hours worked per week for each job listed
5) Full Name and address of Employer
6) Name of Supervisor or Contact name
7) Complete phone number of Supervisor/Contact

NOTE: Candidate's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Resume
  • Transcript


VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search .

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  • Cover Letter
  • DD-214/ Statement of Service
  • License
  • OF-306
  • PCS Orders
  • Performance Appraisal
  • Proof of Marriage Status
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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