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Housekeeping Supervisor

Employer
Embassy Suites by Hilton
Location
Arlington, VA
Closing date
Sep 19, 2019

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A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standardsAssess inventory of, assign for cleaning and inspect roomsVerify and report status and/or discrepancies of roomsMonitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventoriesCommunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areasPerform Room Attendant and/or Houseperson duties, as neededAssist in performance evaluations of Room Attendants and Housepersons, as neededRespond to special guest requests in a timely, friendly and efficient mannerWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

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