Requirements:Strong organizational and administrative skillsAble to multi-task with attention to detailExcellent written and oral communication skillsAble to quickly learn and use an in-house databaseEfficient and accurate data entry skillsHigh proficiency in Windows, Internet, and MS Office, including Word, Outlook, ExcelSolid customer service/phone experienceComfortable calling "at-risk" populationAbility to work with people of various backgrounds and experiencesAble to appropriately handle confidential informationSatisfactory background checkExcellent problem-solving and decision-making skills