We are seeking a friendly and dedicated Customer Service Representative to join a highly established financial company in the Northern Virginia/DC area! The ideal candidate will have a genuine interest in customer service needs and the ability to multitask in a fast-paced environment. We are a fun-loving team with a great sense of humor and hope to find a candidate that shares that same sentiment. Job Description: Respond to customer questions regarding a wide range of topics Resolve minor technological issues Implement performance tracking techniques Work closely with your team to improve customer service Qualifications: Must be empathetic towards customer complaints and concerns Must have an interest in personal finance Impeccable communication skills Innovative technological skills Ability to track progress on multiple projects Data experience is a plus Background in customer relations Degree in Business-related field is a plus Location: Washington, DC #LI7 #LI-CM4 #zr7 IND 001-001