Ref ID: 02000-0011155727Classification: Customer Service RepresentativeCompensation: $11.40 to $13.20 hourlyOpening Available for Customer Service Representative!OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary position in Baltimore, Maryland, this Customer Service Representative opportunity could be for you!Responsibilities- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Manage the fielding and sending of important written business correspondence- Manage incoming telephone calls- Give exceptional customer service in a timely fashion- Comfort and confidence when interacting with internal and external partners and clients/customers- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred- None experience desired- Bindery printing projects experience- Strong communication skills, both verbally and in writing- Excellent customer service and office administrative skills- Positive attitude and an engaging businesslike approach- Strong problem-solving skills- Advanced Microsoft Office skills - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Proven experience going the extra mile to solve complex customer inquiries via extensive researchWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.