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Customer Service Representative

Employer
OfficeTeam
Location
Bethesda, MD
Closing date
Sep 21, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Ref ID: 04540-0010992868Classification: Customer Service RepresentativeCompensation: DOEWe're Seeking a Customer Service Representative!OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Bethesda, Maryland region and is a short-term temporary employment opportunity.What you get to do every day- Deliver outstanding, friendly customer service in a timely fashion- Field and send written business correspondence- Receive and place telephone calls- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers- Strong problem-solving skills- 1+ years of past relevant experience- Ability to interact effectively with internal and external partners and clients/customers- Ability to use multiple computer systems, applications, and utilize search tools to find information- Proven experience going the extra mile to solve complex customer inquiries via extensive research- Deep understanding of CRM- Customer service experience- Expertise in Microsoft Excel- Excellent written, verbal and social communication skills- Proficiency with Microsoft Office applications- Supportive, positive attitude with a detail oriented demeanour applied to all tasks- Customer service and office administrative skills - Solid understanding of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and InsightlyIf you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today to [Click Here to Email Your Resume]!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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