Ref ID: 04520-0011163844Classification: Customer Service RepresentativeCompensation: $15.00 to $16.00 hourlySeeking Customer Service Representatives!OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Columbia, Maryland Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.How you will make an impact- Field and send out send written business correspondence- Organize and route incoming telephone calls- Offer friendly, accurate customer service in a timely fashion- Be a part of business development by by actively cross-selling and referring customers- Strong computer skills including customer database systems- No stranger to performing extensive research to resolve complex customer inquiries- Ability to simplify complex problems and build solutions - Proven knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Comfort and confidence when interacting with internal and external partners and clients/customers- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired- MS Outlook experience preferred- Deep understanding of customer service experience- Foundational knowledge in alphanumeric data entry- Experience with Microsoft Word- Microsoft Excel experience desired- Strong customer service and office administrative skills- Strong communication and interpersonal skills- Enthusiastic attitude and an engaging businesslike approachWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.