Job DescriptionSundance is looking for a talented and enthusiastic Assistant Jewelry Manager to join our team. Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Robert Redford founded Sundance Catalog in 1989 and we have been growing ever since. Sundance is a brand that supports artistic endeavors and focuses on the creative process and originality. We are committed to providing world class service, while offering unique products that showcase artistic inspiration. Sundance has grown to be a unique lifestyle brand with a compelling assortment of products and over 550 employees located in several states. Summary We are seeking an individual to assist us at our retail store in Fairfax, VA. The Assistant Jewelry Manager partners with the store management team to drive store sales by delivering outstanding customer service, providing persistent attention to detail in supervising the jewelry department and offering general support to the management team. Will train the staff in jewelry product knowledge including making them aware of new items, top sellers, and special artisans while focusing on their unique relationship to Sundance. Guard the jewelry assets and maintain company policy on inventory control and loss prevention as it relates to the jewelry area. Manage jewelry inventory cycle counts on a regular basis. Assist the management team in store opening, closing and general floor supervision as scheduled and needed. Consistently demonstrate and uphold the Sundance culture with the utmost integrity. Requirements Associates degree in a related field required, BS or BA degree preferred Five plus years retail management experience, including previous specialty retail experience with management responsibilities Experience with a premium jewelry brand retailer preferred Experience in an environment where customer service is highly regarded required Computer literacy including use of Microsoft Outlook, Word, Excel and Power Point Duties & Responsibilities Customer Service/Sales Lead by example by providing excellent customer service to customers. Act as the manager on duty on the sales floor when scheduled. Develop the customer sales book of jewelry customers. Listen to customers and use their feedback to improve service levels in the jewelry area while maintaining a focus on the store in general. Achieve store budget sales, payroll and inventory goals. Analyze jewelry sales trends and develop plans to maximize profits and minimize costs. Execute operational tasks as directed, with a keen eye on the bottom line profitability of the store. Be familiar with all operations of the store and able to assist where needed. Exceed service expectations and requirements of both the internal and external customer. Provide ongoing sales and product training for the staff to achieve sales goals. In coordination with the Store Manager, act as the liaison between the store, and the support office. Work closely with inventory planning and allocation to manage inventory levels in the department. Store Teams Conduct product knowledge training with the staff and encouraging a positive work environment where turnover is kept to a minimum. Provide challenging goals and assignments to ensure all associates are trained and performing to company expectations. Motivate and develop associates by providing frequent developmental discussions, product training, sales and service techniques. Assist in writing and delivering store associate reviews. Standards of Operations Maintain disciplines for visual standards and store cleanliness. Monitor inventory procedures and see that shrink goals are met. Keep tight controls and management of all jewelry stock/inventory while maintaining a tidy, organized and secured work area. Keep all jewelry in its appropriate location clearly labeled and on display. Consistently enforce all company policies and procedures. Perform opening/closing procedures and ensure bank deposits are done daily. Keep open and responsive communication with Store Manager as well as the District Manager. We offer a competitive wage and excellent benefits package including health, dental, vision, life, short/long-term disability, paid time off, 401(k), educational assistance and great discounts on our products. For consideration, apply through LinkedIn or send resume to Sundance, C/O Store Manager, 2910 District Ave. #140, Fairfax, VA 22031.