IT Program Manager

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 17, 2019
Closes
Sep 21, 2019
Function
IT, Program Manager
Hours
Full Time
Duties

Summary

The incumbent serves as a IT Program/Project Manager, technology expert, and consultant in the Office of the Chief Information Officer. The incumbent may manage programs and/or projects and performs work that involves managing one or more major multi-year IT initiatives. The IT Program Manager leads and coordinates projects and is accountable for the overall success of the program. The incumbent provides highly specialized technical guidance and solutions to business units.

Learn more about this agency

Responsibilities

(The duties described reflect the full performance level of this position)

Plans and develops objectives and milestones for long-range Information Technology (IT) projects that involve substantive, mission-oriented programs, such as projects implementing enterprise-level applications and/or changes to IT infrastructure to meet an OJP's modified business processes. Conducts analyses, develops project goals, objectives, and strategies, as well as other strategic, tactical, and business planning activities. Manages IT projects with high complexity or risk, such as agency-wide system integrations that include large- scale enterprise resource planning. Develops and implements project management procedures, tools, templates, activities, and infrastructure.

Provides authoritative research and analysis on issues associated with the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of multiple major organizational units. For example, analyzed and reconciled conflicts between agency mission objectives and system technology requirements, such as leading evaluations of an OJP's business processes and information technology infrastructure to determine the feasibility of adopting enterprise solutions to resolve business problems. Applies advanced statistical data and market trends from which to interpret meaning and evaluate findings. Reconciles conflicts between basic policies and IT program or project goals. Provides expert advice and recommendations to top management officials.

Develops policies, guidelines, and standards for the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of multiple major organizational units. Analyzes statutory requirements against existing directives to assess the degree of policy changes necessary to comply with new IT project or program requirements.

Coordinates comments on revised directives as part of the review process and incorporates comments or resolves issues into a final directive. Analyzes feasibility studies, proposals, and in-depth analyses of current requirements and forecasts trends for future needs. Keeps abreast of changing and emerging technologies.

Conducts program evaluations to ensure the IT program meets its stated goals, and identifies areas where operational efficiency can be enhanced. Evaluates program plans, and/or managed difficult programs involving complicating issues, elements or sensitive matters, such as multiple, inter-dependent procedures, concurrently running tasks, overlapping deadlines, insufficient resources, and/or inter-agency competing priorities and conflicting requirements. Assesses future program requirements and determines future program resources, estimating short- and long-range personnel, budgetary, space, and equipment needs. Recommends staffing patterns based on workloads and fiscal limitations. Predicts program demands and recommends reallocation or augmentation of existing resources as necessary. Advises senior leaders and cross functional line managers on key issues/constraints to program/project development.

As an agency technical expert, develops agency policies and guidelines for Web-based systems. Monitors emerging technology and agency directions and makes recommendations accordingly. Responsible for developing a long-term Web technology strategy for the agency. Responsible for developing a long-term strategy to further the vision of e-Government for the agency. Formulates a vision for future applications of Internet services to meet agency missions. Leads the development of agency-level Internet policies, establishes policy development agendas, and prepares and implements metrics for measuring policy effectiveness.

Travel Required

Not required

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Subject to background/suitability investigation/determination.
  • Submit all required documents and Online Assessment Questionnaire.
  • Federal payments are required to be made by Direct Deposit.
  • Requires registration for the Selective Service. Visit www.sss.gov.
  • Pre-employment drug testing required.
  • 1-year probationary period may be required.

See Other Information for further requirements.

Qualifications

Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp

All qualification requirements must be met by the closing date of this announcement..

Screen Out Factors:

(1) Attention to Detail; (2) Customer Service; (3) Oral Communication; and (4) Problem Solving.
Minimum Federal Qualification Requirements:

Qualifying experience for the GS-14 level requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience at least equivalent to the GS-13 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.

Examples of specialized experience include: work where the incumbent serves as a IT program/project manager, technology expert, consultant, liaison and solution; managed programs and/or projects and performs work that involves managing one or more major multi-year IT initiatives or work that involves directly managing IT projects; leads, coordinates, communicates, integrates and is accountable for the overall success of the program, ensuring alignment with critical priorities; and provides highly specialized technical guidance and solutions to business units relating to current and emerging information technology.

Technical Qualifications:

Applicants who meet the minimum qualifications as described above will be further evaluated based upon the following technical qualifications.

Knowledge of Information Technology (IT) Program/Project Manager certification requirements.

Knowledge of the Federal budget process, financial management practices and procedures, or Federal government contracting activities.

Ability to research, analyze and resolve information technology project and program problems and issues.

Ability to plan, develop, and implement federal information technology processes, procedures and policies.

Knowledge of information technology (IT) program management principles, concepts, methods, and practices.

Knowledge of the principles, methods, and techniques of IT project planning, management, monitoring, and evaluation.

Ability to lead others, communicating effectively, developing others, valuing diversity and difference, building and maintaining relationships, managing effective work groups

Ability to effectively communicate in written form both internally (to senior staff, leadership and colleagues) and externally (to stakeholders, funders and federal partners) regarding Information Technology (IT) programs and projects.

Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp

All qualification requirements must be met by the closing date of this announcement.

Click here to see the full Qualifications Statement.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly.

Additional information

This vacancy announcement may be used to fill additional vacancies that may occur within 90 days of the closing date.

This position is eligible for part time or situational telework.

OJP offers opportunities for flexible work schedules.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be considered under all categories for which you are eligible.

For All U.S. Citizens: Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

For Status/Merit Promotion/VEOA candidates: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on the announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your resume and application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, or if your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP/CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. Under merit promotion procedures, to be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. Under category rating procedures, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

REMINDER: ALL DOCUMENTS MUST BE RECEIVED BY MIDNIGHT Eastern Time (Washington, D.C. time) ON THE CLOSING DATE OF THIS ANNOUNCEMENT.

REQUIRED DOCUMENTS (ALL APPLICANTS):

1. Resume and/or work history profile,

2. Responses to the online questions,

3. Veterans' Preference Documentation (if applicable; see below for more information).

ADDITIONAL REQUIRED DOCUMENTS (FEDERAL EMPLOYEES):

4. SF-50, Notification of Personnel Action (for current and former federal employees; see below for more information), and

5. Performance Appraisal (for current federal employees) Note: if not provided, will be required at time of interview.

Note: Incomplete applications will not be considered.

Veterans Preference

In order to verify your veteran preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.

If you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural mother of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and the other required documentation identified on the reverse side of the SF-15 to support your preference claim.

Although veteran preference points are not assigned under the category rating procedures described under How You Will Be Evaluated, veterans' preference eligibles are listed ahead of non-veterans within each category for which qualified. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified).

Veterans Employment Opportunity Act

To be eligible for a Veteran Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP)

If you are claiming CTAP/ICTAP eligibility, you must submit proof by the closing date of the announcement that you meet the requirements of 5 CFR 330.605(u) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the Agency notice, your most recent performance rating, and your most recent SF-50 Non Competitive Appointment

Non-competitive Eligibility

You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; veterans with service-connected disabilities of 30% or more; returning volunteers from the Peace Corps or Vista, Veterans' Recruitment Appointment, etc. Appropriate documentation to support your claim must be included in your application, along with the type of special appointment you are seeking.

Current/Former Federal Employees

If you are a current Federal employee in a permanent, competitive service position, you must submit document to confirm your status. Failure to submit an appropriate SF-50 will automatically disqualify you from further consideration.

- Submit an SF-50 (Notification of Personnel Action) or other official agency documentation that shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".).

- Submit your most recent Performance Appraisal (dated within the last 18 months) or a separate statement explaining why you are unable to submit your appraisal. If not provided at time of application, it will be required at time of interview.

If you are a former Federal employee who is reinstatement eligible based on prior federal permanent competitive service, you must submit documents to confirm your eligibility.

- Submit an SF-50 (Notification of Personnel Action) or other official agency documentation that shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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