POSITION: Field Technician CONTRACT LENGTH: 1 Year, with potential extension. PROJECT OVERVIEW: Perform hardware maintenance, repair and support services for our state client s associated peripherals in various locations throughout Maryland. WORK SCHEDULE: Normal start time is 8:00am-5:00pm. Occasional weekends required, advanced notice will be provided. Overtime is also a possibility. TRAVEL REQUIREMENT: Employee will be assigned to the Rockville, MD territory. Travel outside of a designated territory will be required at our client s discretion. DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one critical resource to assuming responsibility for an entire IT project. We maintain exceptional past performance and provide a personal touch to account management that is rarely seen in the industry today. Some of our awards include: DK Consulting s CEO Named One of the Top Female CEOs in Baltimore by SmartCEO Magazine 2015! DK Consulting Recognized in Inc. Magazine s Top 5000 List 2012, 2016, 2017, 2018! DK Consulting Awarded Top 100 MBE s in 2017 by CRMSDC! POSITION REQUIREMENTS: Successful results of a background check Must have a valid driver s license and able to commute to various client locations using a personal vehicle. Able to lift 50 lbs., bending, crawling, climbing, sitting, viewing computer screens and typing for up to eight (8) hours/day. Three (3) years of experience installing, troubleshooting and fixing issues with the following software: McAfee Anti-virus and Anti-spyware Forefront Anti-virus Symantec Anti-virus Microsoft Windows Desktop Operating Systems (XP and Windows 7) Configuring DNS & DHCP on servers and workstations Ghost Sysprep Three (3) years of experience installing, troubleshooting and fixing issues with the following hardware: Desktop computers (Dell & HP models) Laptops (Dell & Panasonic models) with/without docking stations Printers (networked and standalone) Eltron Printers Desktop Scanners (networked and standalone) Hand-held barcode Scanners Biometric fingerprint readers Viisage cameras Touchscreen monitors Hypercom signature pads Cash drawers Ithaca receipt printers Multi-Function Copiers Jet Direct Cards RSA Secure Tokens Panalogic or Wyse Thin Clients Toning network connections to the switch Configure network card for speed and duplex PREFERRED QUALIFICATIONS/CERTIFICATIONS: ITIL Foundation v.3 Certification Certification to repair Eltron Printers Certification to repair HP Printers - provided by Dice Active Directory, McAfee Anti-Virus, ForeFront Anti-Virus, Symantec Anti-Virus, Windows OS, Windows XP, Windows 7, DNS, DHCP, Ghost, Sysprep, Desktop, Laptop, Thin Clients, Printers, Scanners, Field Technician, ITIL