Patient Services Specialist
- Employer
- George Washington Medical Faculty Associates
- Location
- Washington, DC
- Closing date
- Sep 17, 2019
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- Industry
- Healthcare
- Function
- Accountant, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Position SummaryTo schedule and register Medical Faculty Associates (MFA) patients; to provide effective customer service during the reception, scheduling, registration and cash collection process. QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school graduation is necessary. Two years of college is preferred. Experience Two years of experience in providing customer services is necessary. Customer service experience in a patient care environment, to include six months experience in patient scheduling, is preferred. Experience utilizing a computerized patient scheduling system or computer terminals is necessary. Familiarity with medical insurance and medical Terminology is preferred. Typing skills of 30 WPM is necessary. Knowledge of IDX patient scheduling/ registration systems is preferred. Competencies Must be able to communicate providing verbal feedback in a professional manner. Must be able to follow and understand instructions, and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people.
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