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Virtual Customer Service Representative

Employer
VirtualVocations
Location
Baltimore, MD
Closing date
Sep 17, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
A travel services company is searching for a person to fill their position for a Virtual Customer Service Representative.Must be able to: Handle inbound service and reservation callsProcess new vacations and make requested changes to existing reservationsUtilize available resources to efficiently handle customer requestsMust meet the following requirements for consideration:Ability to delight customers by creating a remarkable experience on every callAttention to detail is a mustStrong typing skills and proficient with internet navigationExperience with instant messenger tools, Outlook and Microsoft OfficeAmazing phone presence and ability to communicate through all mediumsOpen to receive coaching feedback through regular meetings

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