Virtual Customer Service Representative
- Employer
- VirtualVocations
- Location
- Baltimore, MD
- Closing date
- Sep 17, 2019
View more
- Industry
- Other
- Function
- Customer Service
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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A travel services company is searching for a person to fill their position for a Virtual Customer Service Representative.Must be able to: Handle inbound service and reservation callsProcess new vacations and make requested changes to existing reservationsUtilize available resources to efficiently handle customer requestsMust meet the following requirements for consideration:Ability to delight customers by creating a remarkable experience on every callAttention to detail is a mustStrong typing skills and proficient with internet navigationExperience with instant messenger tools, Outlook and Microsoft OfficeAmazing phone presence and ability to communicate through all mediumsOpen to receive coaching feedback through regular meetings
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