Remote Customer Support Engineer

Employer
VirtualVocations
Location
Baltimore, MD
Posted
Sep 14, 2019
Closes
Sep 17, 2019
Ref
335143418
Industry
Engineering
Hours
Full Time
A technology company is searching for a person to fill their position for a Remote Customer Support Engineer.Core Responsibilities Include: Participating in daily ticket triagePerforming testing and analysis to evaluate the solution for the discrepancy/deficiencyIdentifying and recommending product improvementsSkills and Requirements Include:3+ years experience in Systems Engineering / Administration2+ years experience with system and application services scriptingStrong written communications skillsPrevious experience working in technical supportPassion for learning, collaborating with others and being an all-around customer advocate

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