Support Services Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 14, 2019
Closes
Sep 21, 2019
Hours
Full Time
Duties

Summary

This position is in the Merit Systems Protection Board, Office of Financial and Administrative Management (FAM). The Board is an independent adjudicatory agency responsible for enforcing compliance with merit principles, statutes, and regulations. FAM ensures the integrity and reliability of the Board's financial and accounting system, human resources and facilities.

Learn more about this agency

Responsibilities

  • The duties described are for the full-performance level. The duties may include, but are not limited to:
  • Serves as the agency point of contact with the General Services Administration (GSA), the Travel Management Centers, the contractor travel card company, Government Accountability Office (GAO), and the Bureau of Public Debt.
  • Receives and reviews procurement requests, making independent determinations on such matters as adequacy of statements of work, justification for non-competitive procurement actions, contract type.
  • Provides support services to the entire agency covering some or all areas of responsibility, to include Accounting, Budget, Travel, Printing, Facilities, Time and Attendance, Human Resources, and Equal Employment Opportunity.
  • Reviews, interprets and implements numerous statutes, laws, policies, and procedures that govern domestic, foreign, and relocation travel.
  • Reviews, analyzes, evaluates, or modifies the Board's policies and procedures regarding travel issues.
  • Issues printing requisitions and print orders for all Board offices.
  • Analyzes, evaluates, and prepares discrepancy reports whenever there is a problem with a print job that requires resolution.
  • Conducts studies on programs and develops and conducts training session for agency employees.
  • Advises unsuccessful bidders of an award, process invoices, accounting adjustments, and miscellaneous payments as necessary.


Travel Required

Not required

Supervisory status
No

Promotion Potential
11

Requirements

Conditions of Employment

  • You must be a US Citizen.
  • Males born after 12/31/1959 must be Selective Service registered or exempt.
  • Successful completion of a one-year probationary or trial period (if new hire to the Federal service).
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Direct Deposit : Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/


Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including time in grade restrictions, specialized experience and/or education, as defined below.

EDUCATION AT THE GS-11 GRADE LEVEL: PH.D or equivalent doctoral degree or 3 full academic years of progressively higher level graduate education leading to a doctoral degree in public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled

OR

SPECIALIZED EXPERIENCE AT THE GS-11 GRADE LEVEL: Applicants must have one year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal Service. This experience may have been obtained in the private or public (local, county, state, Federal) sectors.

Examples of SPECIALIZED EXPERIENCE include: Providing agency-wide services in at least two of the following areas: accounting, budget, procurement, travel, printing, time and attendance, human resources and facilities. Ability to develop, policy and procedures for agency programs including writing, proofreading and coordinating release of such documents. Performing or assisting in operational reviews and evaluations of various programs and provides guidelines pertaining to the effectiveness of program operations. Recommends changes to programs, procedures and work methods. Planning and directing a variety of substantive clerical operations and preparing complicated purchase orders. Knowledge of management principles, organizational theory, and techniques of analysis and evaluation.

TRANSCRIPTS are required if:
  • You are qualifying for the position based on education.
  • You are qualifying for this position based on a combination of experience and education.
  • This education must have been successfully completed and obtained from an accredited school, college, or university. For more information on submitting transcripts, click: Transcripts

COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-11 GRADE LEVELS: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Applicants may have combinations of successfully completed graduate education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. To learn more about combining education and experience for this series, click the following: Combining Education and Experience for Administrative and Management Positions

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Please see above for education qualification requirement information.

Additional information

  • Career Transition Assistance Plan (CTAP), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
  • First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
  • Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
  • This position is eligible for telework within the local commuting area of the duty location of the position. Employee participation is at the discretion of the supervisor.
  • Locality pay will vary based upon the selectee's duty location. A final salary determination will be made upon selection.
  • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: 1-800-877-8339.
  • MSPB IS AN EQUAL OPPORTUNITY PROVIDER AND EMPLOYER and employment decisions are based on merit factors only. If you believe that you have been discriminated against in an employment decision by this agency, you have the right to seek counseling to resolve your complaint. You must do so within 45 days of the alleged discrimination action. If you desire to seek counseling, call the MSPB Office of Equal Employment Opportunity at 202 653-6772, Ext 4405.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications and required documentation (see below) will be reviewed to determine if applicants meet eligibility and job requirements. Qualified applicants will then be rated on the quality of experience, education, and training they possess relevant to the duties of the position and the extent applicants possess the following knowledge, skills and abilities (or competencies) :

  • Advanced office practices
  • Budget and fiscal systems
  • Managing an office
  • Priorities and deadlines
  • Procurement, vehicle, pay, and travel systems


The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Your ratings in this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit.

Later steps in the selection process are specifically designed to verify your ratings. Attempts to falsify information; inflate your qualifications or providing inaccurate information on federal documents may be grounds to adjust your rating or to not select you. Errors, omissions or providing inaccurate information on federal documents may affect your eligibility. If selected providing inaccurate information on federal documents could also be grounds for dismissing you from the position/agency. Please follow all instructions carefully.

To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/10597366

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, your system failure or downtime, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
  • Resume that includes:1) personal information such as name, address, contact information;2) education;3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); 4) all supervisors' phone numbers and if they may be contacted; and 5) other qualifications.
  • Cover Letter: A cover letter explaining your interest and qualifications is preferred, but not required.
  • If education is required or being used to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient if it includes your name and all course information. If selected, official transcripts will be required prior to entering on duty. Education must have been obtained from an accredited institution. Education completed in a foreign institution must include an evaluation by an organization that specializes in interpretation of foreign education programs that it was deemed equivalent to an accredited U.S. education program. For further information, see: Foreign Education Evaluation . All transcripts must be in English or include an English translation.
  • Current and former career/career-conditional Federal employees:
    • Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service (block 24 must contain a 1 or 2 and block 34 must contain a 1), highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If your current grade is not your highest permanent grade, submit an additional SF-50 showing your highest grade.
    • Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (e.g., length of time in current position). A performance plan is not an acceptable substitute.
  • Veteran Hiring Authorities: VEOA, VRA and 30% Disabled Veterans: DD214, Certificate of Release from Active Duty that shows dates of service and discharge under honorable conditions. Active duty members must submit a certification of expected discharge or release from active duty under honorable conditions within 120 days after the date the certification is submitted. It must be on the letterhead of the military branch and include the dates of service. Veterans' preference must be verified prior to appointment. Visit Feds Hire Vets for more information.
  • If claiming 10-point veterans' preference you must provide the DD214 or certification (see above) plus the documentation listed on the SF-15 Application for 10-point Veterans' Preference. Failure to submit these documents could result in a finding that 10-point preference cannot be awarded.
  • Schedule A, Persons with Disabilities Appointment : Letter from a physician, local, state or federal rehabilitation office citing eligibility under 5 CFR 213.3102 (u).
  • Surplus or displaced employees eligible for CTAP, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), last performance appraisal, and the most recent SF-50 noting position, grade level, and duty location.
  • If applying under a special hiring authority or an interchange agreement with another merit system not listed above, see the requirements for that authority and submit the required supporting documentation. Go to: USAJOBS Hiring Path for Special Authorities or Special Hiring Authority for more information.

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