Servicing Portfolio Risk and Analytics Manager

Freddie Mac
McLean, VA
Sep 13, 2019
Sep 27, 2019
Full Time
The Enterprise Consumer Credit Risk Department within the Enterprise Risk Management Division is responsible for independent oversight and assessment of Freddie Mac's consumer credit risk management activities involving the company's $1.9 trillion single-family (SF) portfolio. The incumbent will monitor and assess SF portfolio risk management strategies and processes, including servicing and REO activities.

If you are looking to apply your knowledge of mortgage servicing and strong analytical and influencing skills in a second line role working alongside some of the brightest minds in the industry, then this job is for you.

Your Work Falls into Two Primary Categories:

Portfolio Risk Oversight
  • Lead independent oversight and assessment of SF portfolio risk management strategies and servicing performance activities
  • Monitor and evaluate REO strategies and activities
  • Monitor compliance with corporate risk policies and standards governing portfolio consumer credit risk management activities
  • Evaluate new business initiatives and evolving servicing practices for consumer credit risks
  • Identify and communicate significant risks and issues ('credible challenge') to the Chief Enterprise Risk Officer and SF business management; monitor risk response and resolution activities
  • Document results of independent oversight and assessment
  • Perform other ad-hoc risk analysis as needed
  • Build strong partnerships with SF counterparts and across Enterprise Risk Management

  • Review risk indicators to monitor compliance with the SF portfolio risk appetite; measure credit risk exposure due to servicing activities
  • Analyze and monitor servicing of performing and non-performing loans
  • Review and independently analyze impact of updates to Freddie Mac decisioning models; analyze trends and emerging risks related to servicing activities
  • Review distressed asset valuation and analyze effectiveness of servicing loss mitigation programs


  • 8-10 years of related professional work experience
  • BS/BA degree in Finance, Economics, Mathematics, Statistics or similar
  • Excellent oral and written communications skills
  • Strong data management skills using SQL, Tableau or other analytical tools to query and analyze data, and prepare reports and presentations
  • Proficient in MS Office Suite, specifically Excel and PowerPoint

Keys to Success in this Role
  • Execution focused, with demonstrated initiative and personal accountability
  • Strong consultation and influencing skills
  • Ability to work with and collaborate across the team and where silos exist
  • Ability to work independently and adapt in a changing environment
  • Ability to perform empirical analysis and synthesize information for stakeholders, including senior management
  • Curiosity to learn and challenge the status quo

Top 3 Personal Competencies to Possesses
  • Partnership: Build trust and strong partnerships through my own and my team's actions
  • Drive for Execution: Be accountable for strong individual and team performance
  • Seek and Embrace Change: Actively support culture change initiatives

Preferred Skills

Preferred Skills
  • Mortgage Servicing experience
  • Experience in consumer credit risk portfolio management
  • MBA/MS in Finance, Economics, Statistics, Quantitative FinanceKnowledge of Freddie Mac internal processes and/or models

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.