Supervisory Information Technology Project Manager

Washington, D.C
Sep 13, 2019
Sep 20, 2019
Full Time


Supervisory IT Project Manager vacancies are located in the Department of Labor, Bureau of Labor Statistics (BLS), Office of Technology and Survey Processing (OTSP). BLS' mission is to collect, analyze, and disseminate essential economic information to support public and private decision making. OTSP provides IT support to all aspects of BLS data development initiatives.

- These positions are outside the bargaining unit.
- This announcement may be used to fill additional like vacancies.

Learn more about this agency


Duties may include, but are not limited to the following:

1. Responsible for developing concurrently one or more applications through all phases of the DOL System Development Life Cycle, including the inception, elaboration, development and transition to production. As IT Project Manager, the incumbent:

• Directs subordinates in the operation, maintenance, and disposition phase of existing systems.
• Works with program officials to identify information systems requirements.
• Develops project plans, project schedules, resource estimates and cost estimates.
• Ensures that projects stay within the project agreement for scope, schedule, and budget goals and identifies and implements changes to meet those goals.
• Ensures the coordination of project activities with Project Team Members, and other Project Teams, as appropriate.
• Plans, coordinates and evaluates the programs and activities of the team. Supports and coordinates the activities of staff assigned to work on projects.

2. Supervise IT Specialists and other staff who represent various specialties and is responsible for the allocation of resources and assignment of work in order to accomplish the BLS mission in accord with priorities that have been agreed upon with the Division Chief, other Project Managers, senior IT executives, and Program Managers. Establish performance goals, assign work, evaluate employee performance, provide technical and managerial direction to subordinate staff, approve leave requests, and recommend promotions and awards. Request procurement actions, and monitor labor hour task orders.

3. As a senior technical expert, provide technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Apply new technological developments to previously unsolvable problems and makes decisions or recommendations that significantly influence important agency IT policies or programs.

4. Supervise software development life-cycle teams whose work includes the development of new processing systems and the operation and maintenance of production systems. The efforts require iterative development methods and workflows including Project Management, Requirements, Analysis & Design, Implementation, Test, Deployment, Environment, and Configuration & Change Management. The incumbent resolves critical issues affecting the configuration of the IT infrastructure; ensures that applications are optimized for state-of-the-art technology and functionality; identifies resource requirements; assigns tasks to project members; develops plans; and reports progress, which can include coordinating the demonstration of new and enhanced applications to customers and management.

5. Initiate and manage the investigation and evaluation for the selection of tools and methods for improving productivity and software quality throughout the life cycle. Manage the assessment of the feasibility of adopting new software technologies within the current systems environment and ensures the use of best practices by software development staff.

6. Make major contributions to Program and Project Office-wide initiatives and policy decisions to improve IT methodology, system operations, and organization effectiveness. Integrate complex information from multiple sources in order to provide the most complete, pertinent and efficient responses to internal and external queries; coordinate multiple, high-level resources to best meet the needs of division and program customers and stakeholders; and participate in senior BLS and DOL teams and committees.

Travel Required

Not required

Supervisory status

Promotion Potential
14 - This position is at its Full Promotion Potential


Conditions of Employment

  • Must be a U.S. citizen and at least 16 years of age.
  • Requires a probationary period if requirement has not been met.
  • Requires a supervisory probationary period if requirement has not been met.
  • Appointment to these positions may require a background investigation.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:

Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Reference the "Required Documents" section for additional requirements.


Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, BOTH the Basic Requirements and the Specialized Experience listed below.

Minimum Qualifications

Basic Requirements

Experience - IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing project/program requirements.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes in-depth analysis and resolution of complex problems such as assessing customers' needs and tailoring information about products and/or services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally justifying decisions, conclusions, findings, and/or recommendations in a professional setting such as orally presenting project/program-related information to engage in open and constructive discussions and sharing of information.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes gathering and analyzing facts, drawing conclusions, and developing recommendations/identifying alternatives to solve complex problems such as utilizing various sources to conduct research to determine proper alternatives and providing recommendations to resolve project/program-level issues that impact the work and outcomes of an organization.

  • AND

    Specialized Experience

    Applicants must have 52 weeks of specialized experience equivalent in scope and responsibility to at least the next lower grade level (GS-13) in the Federal Service. This experience may have been obtained in the public or private sector. Specialized Experience is defined as BOTH of the following:

    1. Demonstrated experience leading application development teams. An experience indicator at this level includes delegating work, reviewing and monitoring work progress, reviewing final products i.e. completed code, and ensuring that deadlines are met;


    2. Extensive experience independently designing and developing complex application software for business applications. Experience indicators at this level include the following: development of an application for a multi-tiered environment consisting of web, application, and database layers; OR, authoring software architecture work products to include: object-oriented business and class models, sequence diagrams, activity diagrams, or technical specifications.

    NOTE : Candidates must have demonstrated in their work experience that they possess, or have potential to develop, the qualities of a team leader or supervisor.


    Education may not be substituted for experience at this grade level.

    Additional information

    DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.


    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

    Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

    - Leading People - Team Building
    - Oral Communication
    - Applications Software
    - Data Management
    - Policy and Planning
    - Systems Analysis

    The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

    The following documents are required from all applicants (PLEASE READ CAREFULLY):

    - Proof of Minimum Qualifications : For Basic Requirements (i.e. IT-related experience) and Specialized Experience, your resume MUST contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.

    - ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and competitive status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.

    *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

    - Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .

    - Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.

    The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

    - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

    - Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under the following non-competitive hiring authority must submit appropriate documentation (click on the following link to see the documentation requirements): Military Spouses (MISP)

    - Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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