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Telecommute Customer Support Specialist

Employer
VirtualVocations
Location
Arlington, VA
Closing date
Sep 16, 2019

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Industry
Other
Function
Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
A marketing company needs applicants for an opening for a Telecommute Customer Support Specialist.Individual must be able to fulfill the following responsibilities: Respond to email tickets, online chat or phone callsParticipate in writing excellent help documentationLog tickets with the development teamSkills and Requirements Include:English is your primary languageAt least 1 year of experience working with customersYou can translate technical ideas for non-technical audiencesDemonstrable critical thinking, communication, and creative problem-solving skillsYou can manage and prioritize several different projectsFamiliarity chat and CRM platforms

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