Equal Employment Opportunity Officer

Washington D.C
Aug 26, 2019
Sep 14, 2019
Full Time
Minimum Qualifications

  • A Bachelor's degree in Business Administration, Public Administration, or a related field.

  • Nine (9) years of experience working in a transit agency or similar large organization experience; with progressively responsible administrative, technical and analytical experience in EEO and civil rights, program planning and development, analysis, compliance, enforcement, and administration. Must include directly investigating discrimination complaints; and exercising effective judgment in the interpretation of EEO-related guidelines and regulations within a large organization. Also must have demonstrated success in dealing with various equal employment opportunity activities.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Equal Employment Opportunity (EEO) Officer provides strategic professional, Equal Employment Opportunity guidance, highly technical policy support and project program management utilizing learned expertise skills while working within WMATA's Equal Employment area. This is a senior Office of Equal Employment Opportunity (OEEO) staff position which addresses highly sensitive and confidential matters on a routine basis. The incumbent provides professional/strategic direction to the organization's senior managers and management team.

The EEO Officer, in partnership with the Employee Relation and HR management team members, provides counsel, coaching, training and project/program management in all areas of Human Resources and Equal Opportunity compliance, to ensure WMATA, the Human Resources (HR) Department and the OEEO objectives are met.

Essential Functions
  • Partners with management within OEEO to develop, coordinate, implement, enforce, and monitor policies and procedures to provide WMATA with an aggressive program that eliminates discrimination as required by Federal, state, and local statutes. Also, provides management equal employment opportunity guidance using EEO principles and programs. Anticipates emerging negative trends on EEO issues and uses visionary concepts to define and address potential problems. Ensures compliance with Federal Transit Administration (FTA) EEO Circular requirements and provides Industry best practices, Federal Equal Employment Opportunity Commission (EEOC) Guidance, FTA Guidance
  • Teams with field management, upper-level management, and other departments in the resolution of complaints of discrimination and discriminatory harassment and related EEO concerns. Serves as the coordinator and primary contact for specific assigned responsibilities within the OEEO.
  • Leads in the investigation of allegations of discrimination made by WMATA employees and applicants and counsels employees, supervisors, and managers regarding alleged acts of discrimination and discriminatory retaliation; makes determinations regarding the validity of complaints, works with employees, supervisors, and managers to resolve offending/violative behavior. Prepares reports/provides documentation of investigations to comply with EEO best practices and legal requirements. Works to achieve Department of Fair Practices (FAIR) goals and objectives. Ensures that activities are completed in conformity with case law precedents, EEOC Guidance, EEO best practices, and effective investigative procedures.
  • Advises the Director regarding special concerns of managers, non-management employees, applicants, and others. Ensures that recurring special concerns are made an integral part of the WMATA EEO programs. Working with senior management, implements change that positively drives the business, and ensures compliance with Metro's EEO Policies and practices. Leads exploratory activities into new Equal Opportunity related programs and practices. Identifies strategic need for innovative approaches and programs and gains senior management buy-in. Contributes to and designs activities related to new programs and develops strategic vision of the organization to enhance the overall operation of the organization. Performs trend analyses of complaints resolved, EEOC Guidance, and industry best practices and incorporates them into program enhancements.
  • Develops and coordinates proactive office-wide and Authority-wide initiatives, projects and programs, including training, to positively impact EEO goals and objectives. Partners with management throughout WMATA in developing and promoting effective training programs for all levels of WMATA employees, from senior management through hourly workers. Utilizes appropriate adult learning/training principles, EEOC Guidance, National Training Institute (NTI), and other training resources.

Other Functions
  • Provides telephone coverage and administrative support for OEEO activities, such as training, as needed

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.

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