Duties

Summary

Announcement may be used to fill similar positions within 60 days of the closing date.

This position is also being announced concurrently under Merit Promotion (MP) procedures vacancy number: M19-DP-10595531-SB. Applicants who wish to also be considered under MP must apply to both vacancies separately.

About this agency
Learn more about this agency

Responsibilities

This position is located in the Office of Small Business/Sales and Marketing Division of the Export-Import Bank of the United States. This Division is responsible for the strategic marketing of EXIM Bank products and services to all eligible small business exporters. As appropriate, emphasis will be placed on women and minority owned businesses, environmental entities, and exporters located in rural and urban areas.

At the full performance level, duties include, but are not limited to:

• Leads the development and communication of marketing plans to include target audience, content, schedule, and metrics to increase awareness of the Bank's trade finance products.
• Writes targeted collateral to include white papers, success stories, case studies, web landing pages, and e-mail.
• Develops new relationships with partner organizations to disseminate information and materials on government products/services to U.S. businesses and associations;attends meetings and engages in other activities for developmental purposes.
• Administrates the sales and marketing Customer Relationship Management (CRM databases to produce, track, and measure marketing efforts. Prepare reports advising various levels in the EXIM Bank on the status of these initiatives.
• Works to ensure that qualified leads are forwarded to regional sales teams.Develops recommendations based on statistical analysis for changes to numerical goals for consideration by senior management.
• Maintains a current and in depth knowledge of all programs, structures, EXIM Bank policies, and market changes necessary to fulfill the mission of the EXIM Bank. Develops recommendations for changes to program and products based on statistical analysis.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• U.S. Citizenship
• Background and Security/Suitability Investigation
• You may be required to serve a one year probationary period
• Specialized experience MUST be documented on your resume

Qualifications

Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work):

GS-12: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-11 level in the Federal Government. Specialized experience includes:

• Experience selling and promoting organizational products and services and designing marketing content
• Experience in developing communication plans and digital outreach campaigns and researching consumer and market data
• Experience using a customer relationship management (CRM) database system to manage data

GS-13: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-12 level in the Federal Government. Specialized experience includes:

• Experience selling and promoting organizational products and services and designing marketing content
• Experience in formulating communication plans and digital outreach campaigns and researching consumer and market data
• Experience providing guidance to the exporting community on finance regulations and limitations
• Experience using a customer relationship management (CRM) database system to manage data

Education cannot be substituted for experience at the GS-12/13 grade levels.

For qualification determinations, your resume must contain the following for each work experience listed:

• Organization/Agency's Name
• Title
• Salary (series and grade, if applicable)
• Start and end dates (including the month and year)
• Number of hours you worked per week
• Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Additional information on the qualification requirements is outlined here .

All requirements must be met by 09/18/2019, the closing date of the announcement.

Education

Additional information

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website.

Veterans: All veterans must meet the qualification requirements of the position for further consideration. For more information on veterans' preference, please click here .

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Ethical Standards/Financial Disclosure:

EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment.

If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes, a careful evaluation of your resume and supporting documentation will be made, and compared against your responses to the assessment questionnaire to determine if you meet the job qualifications; and to the extent to which your application shows that you possess the competencies associated with this position. If, after evaluating your resume and supporting documentation, a determination is made that you have inflated your responses when compared to your background information, your category may be adjusted to more accurately reflect your skills and abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Category Rating method will be used to evaluate applicants. All qualified applicants will be assigned to one of the following categories:

• Best Qualified - Meets the minimum qualification requirements and excels in most of the job related competencies.
• Well Qualified - Meets the minimum qualification requirements and satisfies most of the job related competencies.
• Qualified - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies to a substantive degree.

This Category Rating method does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.

Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAJobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Your application package should include the following documents:

• Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
• Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.
• Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.
• Special Priority Selection rights under CTAP or ICTAP: Submit a copy of your agency notice, copy of your most recent performance appraisal (with at least a satisfactory rating), and your most current SF-50 position title, grade level, and duty location, if applicable.
• Submission of any required documents listed in vacancy announcement, if applicable.

Please note that if you do not provide all required information/documents, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.