Patient Customer Service Associate I

Location
Norfolk, VA
Salary
Competitive
Posted
Aug 12, 2019
Closes
Sep 28, 2019
Ref
125374BR
Function
Administrative
Industry
Healthcare
Hours
Full Time
Patient Customer Service Associate I is responsible for balances in a Self-Pay status. Reviews and resolves statement edits, process financial assistance applications, sets up payments plans and takes payments, corresponds with the patient regarding their balances, works collection accounts and any Self-Pay PMS work queue assigned to them.

Qualifications

Education Level
High School Grad or Equivalent

Experience
Required: Related - 2 years

Preferred: Billing - 1 year, 2+ years of related experience, preferably in a call center or healthcare environment. 1+ years of billing experience preferred. Epic, GECB, or All script experience preferred

License
None, unless noted in the "Other" section below

Skills
Required:

Preferred: None, unless noted in the "Other" section below

Other
2+ years of related experience, preferably in a call center or healthcare environment. 1+ years of billing experience preferred. Epic, GECB, or All script experience preferred

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