Financial Counselor

4 days left

Washington, D.C
Sep 11, 2019
Sep 19, 2019
Full Time


This position is located in the Financial Counseling Directorate which provides guidance and support to Leadership, Members, Committees, Officers, and Office of the House regarding their Official Expenses and processing reimbursement vouchers. This position serves as an Accounts Payable Processor. Key responsibilities include processing vendor invoices, coordinating vendor inquiries, working independently on assigned projects, and utilizing good judgement in handling and prioritizing work.

Learn more about this agency


•Reviews and approves vouchers. Analyzes voucher submissions for completeness and accuracy. Ensures vouchers are in compliance with House rules and applies appropriate accounting strip information.
•Processes vouchers, vendor invoices, records and reports, as necessary, in accordance with established policies and procedures. Accurately enters payment requests into financial systems/software (e.g., PeopleSoft) as needed. Ensures payments are prompt, accurate, timely, and consistent with contracts, purchase orders, leases, and applicable rules and regulations.
•Ensures transactions are correctly reflected in the General Ledger (e.g., include the right codes) and works with stakeholders to resolve issues as needed. Uses financial systems/software to research and troubleshoot financial transactions. Takes appropriate action to resolve errors (e.g., duplication and/or discrepancies). Verifies and/or reconciles information/data entered into financial systems/software.
•Researches, interprets, and accurately applies relevant laws, rules, and regulations.
•Proactively engages with customers, providing them information/data in a timely manner and provides professional and consistent consultative solutions in response to customer inquiries.
•Communicates effectively with customers and provides consultative solutions to resolve critical issues that impede delivery of required services in a timely manner.
•Performs data entry and manipulates and/or retrieves information and data from automated systems for assigned areas.
•Maintains a positive working relationship with vendors/vendor representatives; provides feedback to inquiries from vendors concerning payments, policies, and procedures and gathers additional information from vendors as needed.
•Maintains and updates adequate, understandable records management systems in accordance with general standards. Retains records pursuant to the CAO Records Retention Policy and Schedule thereof.
•Provides first-tier support for financial systems (e.g., Hyperion and the Member Office portal).

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

•Minimum 5 years experience with/in applicable program area/discipline with an emphasis on customer service.
•Bachelor's Degree in a discipline related to the position or an equivalent level of professional work experience preferred.


•Working knowledge of automated office systems and software programs, including financial systems/software, and ability to use them to enter data.
•Knowledge of the legislative environment, House, Office of Finance, and the operations thereof, preferred.
•Knowledge of relevant laws, rules, and regulations.
•Ability to understand and apply workplace policies, processes, practices, rules, and established procedures.
•Knowledge of payment processing, purchase orders, and contracts/agreements, preferred.
•Ability to establish effective working relationships with senior staff and other high-ranking officials.
•Ability to provide financial guidance to customers and stakeholders as needed.
•Ability to handle sensitive and confidential matters (both personal and operational) with tact and to exercise judgment and discretion.
•Organizational skills, accuracy, and attention to detail.
•Ability to successfully complete and apply applicable training, technical and otherwise.
•Ability to work effectively as part of a team or independently in an interdisciplinary work environment.
•All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Priority Management, and Problem Resolution.


Bachelor's degree preferred.

Additional information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Structured interview

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

Resume submission

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.