DDI Technician (Part-Time)

Location
Ashburn, VA, Asst. Supt. Technology Services Office
Posted
Sep 11, 2019
Closes
Oct 11, 2019
Ref
IRC6731
Hours
Part Time
The DDI technician, maintains a complex technology environment and ensures all technology elements are operating effectively so that teachers and staff can remain focused on student learning. This position provides exceptional client experiences, maximizes technology uptime, and serves as a technology advocate for their assigned school or administration building.

Responsibilities

* The DDI Technician will perform such activities as necessary to fulfill the requirements of the position, including but not limited to Consulting with staff to maintain all technology elements within the assigned location.
* Collaborates with school or departmental staff for technology purchases and the effective allocation of technology resources.
* Communicates with staff regarding system changes, ongoing issues, and upcoming projects.
* Serves as assigned owner of all incidents reported by staff, and ensures resolution in a timely and effective manner.
* Deploys, installs, troubleshoots, repairs, and maintains all technology equipment and peripherals within the assigned location.
* Maintains accurate inventory of technology equipment assigned to buildings and staff.
* Performs systems administration work to include user account management and installation of district approved software.
* Implements emerging technologies, monitors progress, and reports findings to departmental leadership.
* Develops and maintains knowledge articles and related technical documentation for students and staff.
* Performs related work as required.

Qualifications

* Associates degree or two years of equivalent experience in an Information Technology field.
* Demonstrates ability to take initiative and to handle new duties with limited direction; determines and set work priorities; maintains confidentiality; works independently; responds calmly and efficiently when under pressure and/or frequent interruptions; collaborates effectively with many different audiences.
* Strong oral and written communication skills; strong interpersonal skills; Ability to determine and set work priorities, maintain confidentiality, work independently, and work effectively during periods of heavy workloads and tight deadlines.
* MCP or MCSA, ITILv3, HDI, A+, N+ certifications preferred.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit or stand for prolonged periods of time, use hands to finger, handle or feel objects or tools; and reach with hands and arms. The employee is regularly required to see talk and hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, bend, climbing a ladder, work in confined spaces (e.g. drop ceilings), and may be required to lift up to approximately 50 pounds.

Additional Details

Pay Level: Band 8

$23.25 per hour - Part-time

This is an Non-Exempt position

A person in this position reports to: Coordinator, Digital Experience

The Loudoun County School Board is committed to a policy of nondiscrimination and to the provision of equity in its educational programs, services and activities for all students and employees.

Loudoun County Public Schools (LCPS) does not discriminate on the basis of race, ancestry, color, sex, pregnancy, childbirth or related medical conditions, marital status, age, religion, national origin, disability, or genetic information in employment or in its programs and activities. LCPS provides equal access to the Boy Scouts and other designated youth groups.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Assistant Superintendent for Department of Human Resources and Talent Development
Loudoun County Public Schools
21000 Education Court
Ashburn, VA 20148

Tel: 571-252-1100

How To Apply

To submit an application online, please select • Apply Now•
To be considered for the vacancy, please complete ALL sections of the application. A resume will not be accepted in lieu of a completed application.

Please be sure to upload the following:

• Three (3) current professional references (Name, phone number, email address). At least one reference should be a current supervisor or most recent supervisor.
• Resume

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