Under limited supervision of the Manager, Transmission, monitors and controls the operation of a complex water transmission and distribution system, by means of a Supervisory Control and Data Acquisition (SCADA) system.

Responsibilities:

Monitors and controls the operation of the water transmission and distribution system by:

• Utilizing the SCADA system to monitor, analyze, and respond to system conditions.
• Remotely operating pumps, storage facilities, control valves and other equipment as required.
• Monitoring operational set points and alarms.
• Monitoring water quality parameters.
• Identifying water demands and establishing energy-efficient pumping strategies and schedules to meet them.
• Interacting with water treatment plant operators regarding current and anticipated water demands.
• Analyzing and troubleshooting system problems.
• Exercising independent judgment, initiative, and action within established operational parameters.
• Responding to system emergencies in a manner consistent with applicable procedures and to minimize disruption of service.
• Entering data into the SCADA system and personal computers as required.
• Communicating with other staff, including supervisors, plant operators, maintenance personnel, dispatchers, and engineering staff, as needed.
• Notifying wholesale customers of changes in flow and pressure affecting them.
• Performs related technical, administrative and customer service tasks by:
• Analyzing SCADA data and preparing records, reports, and recommendations as required.
• Assisting in the development and modification of operational parameters, control strategies, and standard operating procedures.
• Entering notifications into SAP for noted mechanical, electrical, computer, and instrument failures or deficiencies.
• Assisting in the preparation of the annual department budget and completing items included in the budget.
• Reading and evaluating proposals, plans and specifications.
• Attending seminars and meetings relative to the industry, product demonstrations and safety.
• Investigating and responding to customer inquiries, complaints and concerns.
• Attending seminars, conferences, or otherwise obtaining training as needed to maintain Waterworks Operator’s license.
• Assists the Manager, Transmission with special projects and assignments.
• Performs other duties as assigned or required.

Qualifications:

• Graduation from high school and a minimum of six years progressively responsible experience in the operation of a large water transmission and distribution system, including experience with multiple pressure zones, pumping stations, storage facilities, transmission mains, meters, and pressure regulating and control valves; or two years of college level course work and three years of relevant experience; or a Bachelor’s degree in a related field and at least one year of relevant experience; or any equivalent combination of education, experience, and knowledge.
• Thorough working knowledge of public water supply distribution.
• Good knowledge of public water supply production and treatment.
• Good knowledge of the purpose and use of SCADA control systems.
• Thorough knowledge of water distribution system hydraulics.
• Specialized training in water distribution system operation and maintenance.
• College level coursework in engineering or engineering technology or in a physical, biological or chemical science is desirable.
• Thorough knowledge of the Commonwealth of Virginia Waterworks Regulations.
• Must be able to establish and maintain effective working relationships with coworkers, supervisors, and the public.
• Experience handling customer inquiries.
• Good oral and written communication skills.
• Knowledge and ability to perform the aforementioned typical tasks effectively in the absence of direct guidance or supervision.
• Ability to work from a shared workstation in an office environment.
• Experience with computer systems, printers, copiers, telephones, two-way radios and related equipment.
• Must be able to work on a rotating 12-hour shift.
• Possession of a current Commonwealth of Virginia Class V, or higher, Waterworks Operator’s license.
• Possession of a valid driver's license with a good driving record.
• Must be able to work irregular hours, shifts, weekends, and holidays.
• Must be able to work from any Authority facility.
• Must be able to work overtime at any location, hour, and day of the year.
• Willing to pursue training and education required to maintain Waterworks Operator’s license.
• Must be able to distinguish colors used to indicate individual facilities, operational states, notifications and warnings in SCADA.
• Must pass a controlled substance (drug) test for employment.  This position is also subject to random testing after hire.