Responsibilities include, but are not limited to: reviewing contracts, filing insurance claims, compiling and maintaining schedules of property, maintaining claims records by department and preparing associated loss reports, monitoring reimbursement payments from insurance companies and third parties, administration of safety and workers’ compensation program, and coordinating contact between claimants and insurance companies.
1. Compiles and maintains schedules required by insurance companies and works with town departments and agencies to update schedules yearly.
2. Processes insurance bills, submits claims and monitors payments and reimbursements. Prepares annual cost allocations of premiums, to charge appropriate funds and departments; maintains claim records by departments and prepares associated loss reports. Audits the workers’ compensation bill for accuracy.
3. Schedules appointments with adjusters, directs insurance inquiries to appropriate officials, and responds to departmental inquiries regarding liability insurance questions.
4. Investigates on-the-scene accidents for the town, while liaising and collaborating with Department of Public Works shop employees and their safety efforts. Interviews individuals and testifies in court when necessary.
5. Assists with preparing general liability, automobile, property, fidelity and workers’ compensation insurance budgets; monitors self-insured programs to ensure adequate funding is available to meet claims expenses.
6. Resolves discrepancies in accident reports before submitting to insurance companies; determines which claims should be filed.
7. Identifies risk exposures and assesses the significance of the exposure in order to select appropriate controls; implements and evaluates risk management program.
Minimum Education, Training, Experience and Special Requirements
- Requires minimum bachelor’s degree supplemented by five or more years’ experience in the aspects of risk management, insurance and claims handling Associate in Risk Management (ARM) through The Insurance Institute of America or Certified Risk Manager (CRM) through The National Alliance for Insurance Education & Research strongly preferred Knowledge of OSHA/VOSH, Virginia Workers’ Compensation, Virginia insurance and liability laws compliance and reporting required Must exhibit strong analytical and interpersonal skills, and have the ability to communicate effectively and tactfully, both orally and in writing, as well as the ability to establish and maintain harmonious working relationships with others Must have proficient computer skills, but not limited to, Word and Excel Knowledge of the Virginia Risk Sharing Association Risk Management Guidelines preferred PRIMA involvement preferred Must have a valid driver’s license with satisfactory driving record
- M- F, 8: 00 a.m. - 5: 00 p.m.
- Town Hall, 730 Elden Street