Duties

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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Responsibilities

: Acts as senior technical analyst and liaison with oversight of the daily administration and security of a global Windows network. Provides administrative assistance, and support to approximately 100 site administrators. Performs windows administration duties for the Marine Corps Community Services worldwide data network to include the Headquarters server farm and site deployed servers supporting retail point of sale, food and hospitality point sale, property management system, recreation applications and other incidental services.

Installs, maintains and tunes software and hardware; controls current versions and future releases of applications software, and documents the physical configuration of the information system. Manages and administers third party applications and products used for hardware and software inventory, software distribution, data collection and network monitoring. Optimizes the functionality of networks and systems. Diagnoses and recovers failed systems. Performs routine administration and repair of Windows servers supporting Domain Controllers, Active Directory, DHCP, DNS, SQL, Exchange, IIS, Terminal Services, Advanced Server, NAS and server clusters.

May perform routine log and performance monitoring of server operating system, applications and hardware. Administers and utilizes centralized desktop monitoring and management solutions. Writes scripts or management applications to promote efficient monitoring, tuning and administration of Windows operating systems and Windows based applications. Plans hardware and software upgrades and deployments. Conducts capacity planning and performance analysis. Reports daily and weekly status of systems and application.

Ensures and oversees the application of appropriate security measures to assignments. Ensures integrity of data by evaluating, implementing and managing appropriate software and hardware solutions. Provides advice and guidance on a wide range and variety of complicated IT issues. Interprets IT policies, standards and guidelines. Conducts analyses and recommends resolution of complex issues affecting the specialty area. Evaluates and recommends new or enhanced improvements to delivery services. Tests and optimizes functionality of systems and data. Identifies and defines technical requirements for development and implementation.

Supervises NF-4 Information Technology Specialists to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse, and take appropriate action. Oversees maintenance and enforcement of the security of resources and develops procedures to minimize the potential for fraud, waste and abuse.

Serves as a subject matter expert and direct advisor to senior leaders in the organization for the assigned organizational division. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Oversees preparation and approves internal office financial plans and related records and reports, and exercises authority on approved budget. Analyzes programs on a regular basis, and prompts initiation of corrective action to ensure support of operating programs of MCCS. Develops long range plans.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

This is a white-collar position where occasional lifting up to 20 lbs may be required.

Travel Required

25% or less - Varies

Supervisory status
No

Promotion Potential
NA

Requirements

Conditions of Employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

Five years of experience as a senior technical analyst and/or liaison with oversight of the daily administration and security of a global Windows network. Skill to provide administrative assistance, and support to multiple site administrators, and perform windows administration duties for a large data network, server farm and site deployed servers supporting retail point of sale, food and hospitality point sale, property management systems; recreation applications and other incidental services. Skill to install, maintain and tune hardware and software; control current versions and future releases of applications software, and document the physical configuration of the information system. Skill to optimize the functionality of networks and systems, and diagnose and recover failed systems. Skill to lead other employees to accomplish work assignments. Experience to perform routine administration and repair of Windows servers supporting Domain Controllers, Active Directory, DHCP, DNS, SQL, Exchange, IIS, Terminal Services, Advanced Server, NAS and server clusters. Microsoft Certified Systems Engineer (MCSE) Certification and CISSP required. Certification in or experience with Red Hat (RHCE), Network Appliance storage, Dell Compellent storage, Citrix and VMware virtualization, Microsoft FIM, and IaaS migration a plus.

Must have the ability to successfully obtain and maintain a favorable background investigation at the ANACI level to complete assigned duties that require access to classified national security information.

Education

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.