Executive Director, Service Centers

Employer
USAJobs
Location
Washington, D.C
Posted
Sep 09, 2019
Closes
Sep 17, 2019
Function
Executive, Director
Hours
Full Time
Duties

Summary

No one in the world can do what we do. We are the 35,000 controllers, technicians, engineers and support personnel whose daily efforts keep aircraft safe, separated and on time.

Learn more about this agency

Responsibilities

The Executive Director, Service Centers provides full executive direction and leadership to a large, highly complex, and geographically dispersed organization. The incumbent is responsible for insuring consistency and accountability across organizational units within Mission Support Services. The Executive Director serves as a central Headquarters advocate for issues in the field. This program directly supports air traffic and technical operations and is critical to the safe and efficient operation of the National Airspace System (NAS). The incumbent oversees and provides day-to-day direction to a geographically dispersed workforce of over 500 managerial/non-managerial technical and support professionals and a $750M budget.

Principal Responsibilities
  • Provides executive leadership and strategic direction for the development of policies and standards related to the operation of the Service Centers. Ensures policies are consistent with organizational strategies.
  • Conducts routine visits with subordinate Service Center Directors and clarifies organizational and functional roles to ensure consistency of operations, performance and cohesion.
  • Designs a comprehensive framework to enhance communication throughout the three service centers and Mission Support Services using events/media and administrative and financial tools. Standardizes messaging throughout Mission Support Services to increase consistency and accountability and provides consolidated feedback.
  • Serves as a key advisor and authority on all air traffic and technical operations support activities by applying a broad range of knowledge of ATO missions. Defines and builds organizational capability by focusing on new requirements and emerging needs.
  • Develops and implements optimization processes to eliminate duplicative and non-value added work.


Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status
Yes

Promotion Potential
NA

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.


Qualifications

As a basic requirement for entry into the FAA Executive System, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.

LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.

LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.

LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.

LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long range vision, developed strategies, and applied innovative ideas and techniques.

TECHNICAL REQUIREMENT: Demonstrated experience developing policies, national standards and procedures in areas such as air traffic control procedures, environmental matters and air traffic services, for a large, geographically dispersed organization.

Education

An education requirement has not been established for this occupational series.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

Position may be subject to a background investigation.
A one-year probationary period may be required.
Veterans preference does not apply to the FAA Executive System.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Required Documents

- A resume
- An attachment addressing the Leadership and Technical - Requirements (unless provided in the designated space in the application tool)
- An SF-50, Notification of Personnel Action, if asserting noncompetitive eligibility as a current/former FAA Executive, member of the Senior Executive Service or equivalent system.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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