Director, Student Fiscal Services

The George Mason University Student Fiscal Services Office invites applicants for a Director Student Fiscal Services position. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

Responsibilities: Student Fiscal Services is one of several units under the authority of Fiscal Services and reports to the Vice President for Finance. This Director is responsible for the overall management of the University's student accounts including overseeing day-to-day operations of the student account receivables and collection teams and for the development and implementation of new initiatives. Responsibilities include adhering to and maintaining accuracy in reporting and compliance with University, Federal and State regulations, including Title IV aid and refunds, IRS 1098T filings, and the Fair Debt Collection Practices Act. The position will work closely with other department heads to ensure positive financial outcomes for the University and the highest level of customer service is provided to students. Core responsibilities include, but are not limited to: * Directs activities of Student Fiscal Services staff, including but not limited to allocation of duties, training, and problem resolution. Evaluates performance and makes recommendations for personnel actions; ensures staff is knowledgeable with office policies and procedures. * Manages the overall operations of the Student Accounts Office, Third Party Billing, Account and Loan Management and Cashiering functions of the University while providing direction and leadership in financial management, develops, reviews and implements changes as required; ensures compliance with university, state, and federal regulations and standard accounting procedures. * Collaborates with the Mason Student Services Center, Office of Student Financial Aid, Office of the University Registrar, Admissions and other departments to develop strategies and lead efforts to improve customer service experience and process efficiencies to support the mission of the university. * Establishes and implements short-and long-range departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness, and effects change required for improvement. * Improve customer experience by maintaining and improving web pages related to student fiscal services; ensure all communication vehicles (web, email, phone, and printed materials) provide consistent and accurate information. * Responsible for the oversight of the Federal Perkins Loan and Nursing Loan programs including compliance, collections and accounting; * Manages the Banner Student AR Module and ancillary systems including access, validation tables, and billing rules. Develops testing plan for all upgrades and reviews and tests implementation of new functionality in ERP system. * Responsible for the proper recording and accounting of financial transactions to include registration feeds, financial aid awards, refunds, billings, waivers, student accounts receivable, collections and disbursements; oversees reconciliation of all funds received to include in person, online, electronic funds transfers and mail. * Evaluates internal controls to ensure all assets are properly safeguarded; prepares external and internal reports. Prepares journal entries and spreadsheets; retrieves and verifies system data for compliance.

Required Qualifications: * Master's degree in accounting, finance, business or related field, or a combination of education and experience that equates to an advanced degree. * Significant professional experience (typically five or more years) in student accounts, financial aid, or accounting-related area. * Demonstrated leadership and supervisory skills with the proven ability to manage several production departments. * Strong financial, leadership and organizational skills to include ability to manage multiple competing priorities within specified deadline with the ability to multi-task, organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail. * Demonstrated ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes and to maintain strict confidentiality related to sensitive information. * Comprehensive knowledge of Generally Accepted Accounting Principles (GAAP), and Governmental Accounting Standards Board (GASB) with the demonstrated ability to apply those principles in an operational environment. * Demonstrates a strong understanding of Federal Regulations governing Title IV funds and other federal programs impacting student tuition. * Proficient with a variety of software applications and databases. * Strong customer service orientation and proven ability to work independently, exercise sound judgment while using diplomacy and discretion in all interactions. * Demonstrates excellent interpersonal oral and written communications skills with the ability to work effectively with campus partners and collaboratively as part of a team.

Preferred Qualifications: * Strong Knowledge of Banner Student AR Module. * Knowledge and understanding of university organization, goals and objectives, and policies and procedures. * Strong working knowledge of Commonwealth of VA financial policies and procedures as well as accounting, and cash and accounts receivable.

For full consideration, applicants must apply by 7/29/2019 for position number FA446Z at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three supervisory references with contact information.

"Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition."