Mortgage Processor III
Employee Perks Why You Will Love Being Part of the Navy Federal Team:*Competitive compensation with opportunities for annual raises, promotions, and bonus potential*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses*Consistently Awarded Top Workplace*Nationally recognized training department by TRAINING Magazine IND123*An employee-focused, diverse, and service-oriented workplace environmentBasic Purpose To process first mortgage loans in accordance with applicable federal/state laws, as well as Navy Federal's policies and procedures. To provide information to members regarding mortgage requirements, products and related services.Responsibilities* Analyze, research and resolve problems and discrepancies related to member accounts/loans* Collect, review and verify documentation for mortgage applications* Interact with members, other staff and outside contacts to resolve discrepancies, problems & issues* Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations* Prepare loan activity reports* Prepare loan closing documents for settlement and coordinate settlement dates with members, attorneys and realtors* Process mortgage applications according to established laws, requirements, & guidelines* Provide mortgage information to members regarding products, services, policies & rates* Resolve changes, revisions and corrections with closing agents and settlement attorneys to ensure accurate and efficient processing of mortgage loans - Complex/Difficult* Apply and communicate knowledge of regulatory requirements, practices and changes to legislation* Lead, guide and mentor less experienced staff* Perform other duties as assignedQualifications* Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks* Extensive experience in working in a high volume, fast paced environment* Advanced knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations* Expert knowledge of Real Estate Lending systems, policies, procedures, practices and/or actions* Advanced skill analyzing and organizing problems or work processes for technical solutions* Effective word processing and spreadsheet software skills* Expert skill applying innovative approaches to solve technical design issues* Desired - Working knowledge of Navy Federal products, services, programs, policies and proceduresCompetenciesDescription* Communicates effectively* Customer focus* Accountability* Drive for Results* Job KnowledgeHours:Monday-Friday, 8:00am - 4:30pmLocation:Herndon, VAEqual Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityDisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.