Duties

Summary

This position is located at the Cumberland Community Base Outpatient Clinic (CBOC) at 200 Glenn Street; Cumberland, MD 21502. The Cumberland VA Outpatient Clinic offers high quality medical care to Veterans. The primary purpose of the position to provide medical and administrative support assistance in the CBOC.

Learn more about this agency

Responsibilities

The primary purpose of the position to provide medical and administrative support assistance in the CBOC. The Medical Health Technician use word processing software to produce a variety of documents such as encounter forms, specialty procedures such as Electrocardiograms (EKG) and is responsible for administrative duties directly related to patient care and treatment. The Duties include but are not limited to:

• Use database software to enter, revise, sort, and retrieve data for reports or review.
• Obtain all key information needed for walk in patients and initiates medical administrative processing of requests and forms.
• Assist in the orientation of physicians and other clinic personnel, serving as a source of information concerning regulations, policies and procedures.
• Schedule appointments, tests and coordinates all activities of the clinic area.
• Schedule appointments and generates appointment reminder letters for patients.
• Answer telephone inquiries regarding services available, procedures for enrollment, eligibility, co-payments, etc., providing accurate and timely information.
• Maintain various records and files, administratively processes patient transactions, reviews records for maintenance and sequencing of forms, entries, etc.
• Assist in preparing exam rooms for procedures, procedures and exams.
• Perform electrocardiograms and the daily cleaning and routine maintenance of the equipment.
• Perform venipuncture (as appropriate) and instructs patients in the proper procedures for preparing for blood work, 24-hour urine collection and collection of specimens for culture and sensitivity.
• Initiate basic life support measures as needed; and
• Perform other related duties as assigned.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm
Position Description Title/PD#: Health Technician / 07669-A
Telework: Not Available
Virtual: This is not a virtual position
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required.

Travel Required

Not required

Supervisory status
No

Promotion Potential
6

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2019.

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Qualifying Ranking Factor : Experience with venipuncture techniques and specimen procurement procedures (phlebotomy/venipuncture/finger sticks, urine, sputum, tissue, etc.).

You may qualify based on your experience and/or education s described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of a Medical Health Technician, and that is typically in or related to the work of this position. Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the Medical Health Technician. Specialized experience is experience in chart review, data analysis reports, appointment management; consultant management and review; provide follow-up for scheduled appointments; experience with venipuncture techniques and specimen procurement procedures; and experience with safety principles and laboratory procedures and has knowledge of basic clerical procedures needed in a laboratory setting (Your resume must document your specialized experience.).

. OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of 1/2 year of graduate education that is directly related to the work of the position. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

. OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond which meet the total requirements for this grade level, as described above. The education portion must include graduate education directly related to the work of this position. A transcript must be submitted with your application if you are basing all or part of your qualifications on education and your Resume must document your specialized experience.

You will be rated on the following Competencies for this position:

• Administration and Management
• Database Management Systems
• Interpersonal Skills
• Planning and Evaluating
• Specimen Collection

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Physical Requirements: The work requires some physical exertion, such as regular and recurring walking, or bending, walking or lifting. Must be able to assist patients who need help with standing, walking and sitting if needed. Incumbent must be able to stand and walk for long periods of time white working in the lab environment. Incumbent must be able to sit for long periods of time while on the ACD system. Requires use of fingers, near vision correctable at 13" to 16", Hearing (aid permitted).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

• Application for Associated Health Position, VA Form 10-2850c
• Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (VA)
• License
• OF-306
• Application for Associated Health Position, VA Form 10-2850c
• Professional Certification
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.