Duties

Summary

This is a Work-At-Home (WAH) working in around Baltimore County, Maryland or Baltimore, Maryland areas. The duty station will be the selectee's home address.

In order to be considered, ALL APPLICANTS MUST CURRENTLY RESIDE in Baltimore County, Maryland or Baltimore, Maryland.

Relocation will not be paid.

Learn more about this agency

Responsibilities

The individual selected for this position will:

• Research, resolve, and clarify any problem, as necessary.
• Provide training when required to staff, including on-site assistance as necessary.
• Provide technical and administrative guidance to managers of the ACO in order to assure timely, orderly and efficient conduct of Decennial pretests and Decennial.
• Monitor the ACO recruiting operations by working closely with Government Partnership Specialists, Community Outreach and Media Partnership Specialists.
• Maintain contact with appropriate referral services in order to identify recruitment efforts and resolve recruitment and publicity problems.
• Serve as a technical problem-solver/troubleshooter involving daily telephone contact and regular visits to assigned ACOs and assigned geographical areas.

Travel Required

75% or less - position requires substantial travel.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. citizen.
• Suitability/background investigation for Federal employment.
• Must be 18 years or older to be hired.
• Registered with Selective Service, if a male born after 12/31/59.
• This is a non-bargaining unit position
• A trial period may be required.

Applicants must meet all qualification requirements by the closing date of this announcement.

Qualifications

Applicants are responsible for ensuring that the application submitted clearly indicate that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience or education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, skills, and can provide valuable training and experience that translate directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Examples of specialized experience or education sought for this opportunity may include:

GG-0301-07
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 05 level in the Federal service. Experience for this position include: experience with basic data collection procedures; experience providing assistance in training session scheduling; experience monitoring quality of work products.
OR
EDUCATION: One full year of graduate level education OR superior academic achievement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-09
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 07 level in the Federal service. Experience for this position includes: in addition to the grade 07 requirements, experience at this level may include assisting with the conduct of recruiting of applicants; experience making arrangements for training facilities; experience reviewing the work of office and field staff. Experience providing assistance in areas such as office automation, equipment and administrative operations as well as travel arrangements.

OR

EDUCATION: Master's or equivalent graduate degree OR Two full years of progressively higher level graduate education leading to such a degree OR LL.B. OR J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-11
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 09 level in the Federal service. Experience for this position includes: Experience with monitoring and guiding aspects of an organization's recruitment efforts; experience monitoring costs and progress of projects; experience providing oversight to formal training and administrative programs.

OR

EDUCATION: PH.D. or equivalent doctoral degree OR three full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

GG-0301-12:
EXPERIENCE: You must have one year of specialized experience equivalent to the grade 11 level in the Federal service. Experience for this position includes everything at lower grades listed above as well as: experience providing oversight to data collection programs and projects; experience analyzing demographic data and information; experience providing quality control oversight for information collected in support of office operations; experience providing administrative support to office management.

EDUCATION: No substitution of education for experience is permitted

Education

Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.

• VRA
• 30% or more disabled veteran
• Persons with disabilities

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at (301) 763-4060. The decision on granting reasonable accommodation will be on a case-by-case basis.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility : Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies at the full performance level of this position (FPL 12); please do not provide a separate written response:

• Knowledge of data collection procedures and techniques to resolve problems related to the review, analysis, and research of factual information, trends, and the ability to write technical reports.
• Knowledge of organizational programs, terminology, procedures, and standards to apply to assigned projects.
• Skill using judgment in interpreting policies, precedents, and work directions inherent to program-related activities and adapting guidelines for application to specific situations.
• Skill with independently planning and performing assignments, resolving most conflicts that may arise.

We recommend that you preview the online questions for this announcement before you start the application process.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

A complete application consists of the following :

• Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and, if you are registered with the Selective Service System, if you are a male born after 12/31/59.
• Your medical documentation should distinguish between disabilities that are temporary or transient versus disabilities, which are chronic, permanent, on-going, or unresolved with no end in sight.
• Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214, Member 4 copy, stating disposition of discharge or character of service; Veteran's Administration letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to Fedshirevets
• Education Documentation: If this position requires proof of higher education or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM Education Definitions for more information.

You are not required to submit official documents at this time; copies are sufficient. Education must demonstrate the knowledge, skills, and abilities necessary

NOTE: You will not be considered if you fail to provide all required, applicable documents.

If you are relying on your education to meet qualification requirements: You MUST submit a copy of your transcript, if you want to substitute your education for experience. If you claim qualifications based on education and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified."

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from the Department of Education's website DOE .

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website DOE . You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.