An insurance company has an open position for a Remote Bilingual Customer Care Representative.Individual must be able to fulfill the following responsibilities: Provide remote support for customers' inquiries about lost or damaged devicesMaintain exceptional customer serviceResolve customer issues in a timely manner to get them back onlineQualifications Include:High school diploma or GEDFlexibility to work all shifts as required6 months of previous customer service experienceTechnical aptitude to pass our readiness assessmentWilling to submit and pass a pre-employment background investigation and drug screenMust be comfortable offering customers upgraded products/services and overcoming objections