Infrastructure Technician This role is designed to assist in providing effective and efficient technology solutions to meet the needs of the organization as determined by the IT Director. It is a hands-on role with a focus on ensuring that all aspects of IT infrastructure are operating in a highly efficient and effective manner in order to provide timely and secure access to critical systems and data. The Infrastructure Technician reports to the IT Director. The responsibilities of the Infrastructure Technician include, but are not limited to, the following Install, maintain, upgrade, and continuously improve the organizationrsquos operating environment. Maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring operating environments, responding to incidents, and planning for growth. Operation and maintenance of the onsite data center as well as any relevant colocations. Interact with vendors where appropriate to work collaboratively on projects or to resolve system issues. Ensure that storage, archive, backup and recovery procedures are functioning correctly. Monitor and maintain LAN and WAN network devices, firewalls, domain controllers and virtualization devices. Network Administration including performance tuning, troubleshooting network problems, and escalating problems when appropriate. Assist with setup and staging of relevant equipment as needed. Systems Administration to ensure basic information technology security principles are adhered to across the organization. Prevent andor remedy any security network incidents, unauthorized activities, malware infestations and potential security vulnerabilities. Serve as an escalation path on the help desk as needed for higher tier issues as they become identified. Identify and participate in projects to improve the environment on an ongoing basis. Provide recommendations where appropriate to IT Manager on infrastructure improvement opportunities. Assist in creating and maintaining relevant documentation related to the network and surround architecture. Off hour on call support as required. QualificationsPosition Requirements Bachelor's degree or equivalent degree in the field of computer science desirable. Minimum of 3-5 years of relevant work experience. Demonstrated knowledge in the areas of networks, servers and storage systems. Self-motivated and directed, with the ability to effectively prioritize and execute tasks. Works well with others or independently depending on the required activities. Competencies Problem Solving Problem solving skills for capacity planning, storage, data access, security and performance issues. Accountability Accepts responsibility and consequences for work performance and conduct. Sets priorities, overcomes obstacles and uses organizational skills to get things done in a timely manner. FlexibilityAdaptability Ability to make adjustments, while maintaining effectiveness, during major changes in assignments, tasks or the environment. PlanningPrioritizing Takes advantage of available resources and establishes courses of action to ensure work is completed in a timely and efficient manner. Technologies Strong Active Directory, Microsoft Exchange, Office 365 (Core), Windows Server 2008, Windows Terminal Server 2008, VMware vSphere, EMC Storage, Cisco UCS, Cisco and Juniper network appliancesOS, Veeam Backup and Recovery, Symantec Endpoint Protection, Hosted and Cloud solutions Intermediate LANWAN Topologies, VoIP Telephony Solutions, Next Generation Firewalls, Location - Chase Brexton Health Care 1111 N. Charles Street Baltimore, MD 21201 Salary Range - 85,000.00- 110,0000 to include Comprehensive Benefit Package Please apply -