Job Summary # Designs and develops Unified Communications infrastructure solutions using state-of-the-art development technologies. Serves as project manager for complex Unified Communications infrastructure development projects including architecture, project planning, implementing, tracking, development, and reporting. Works within a team of architects to identify and recommend emerging technologies. Works with other IS Architects to create and document architectural design and development standards, methodologies and best practices and trains staff on the use of these practices. Creates and conducts internal training sessions on selected infrastructure development technologies and techniques. Reviews infrastructure designs for appropriateness, feasibility and adherence to standards. Confers with and advises colleagues on policies and procedures, technical problems and methods. Consults with and advises users of various information systems infrastructure. # Minimum Qualifications # Education/Training Bachelor#s degree in Information Systems or Computer Science, or an equivalent combination of education and technical experience. # Experience 5 years experience in designing and supporting Unified Communications solutions; technical project planning and management experience; vendor and staff supervision experience. # License/Certification/Registration Experience with Cisco Unified Call Manager and Cisco Webex is preferred. Experience with Atos/Unify Openscape platforms is preferred. # Knowledge, Skills # Abilities Working knowledge of Unified Communications solutions. Effective verbal and written communication skills. # # Primary Duties and Responsibilities # Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Creates and conducts internal training sessions for staff on application development technologies, techniques, standards and best practices. Creates design and development standards and methodology including Unified Communications design, implementation and documentation standards. Designs and develops complex Unified Communications solutions including contributing to the creation of the overall technical strategy. Displays group leadership qualities. Provides coaching/mentoring, technical direction and guidance to IS Engineers and other staff. Maintains up-to-date industry knowledge for best practices for Unified Communications solutions, leads cross-functional teams, and also develops future Unified Communications architecture and technology migration plans. Reviews and consults on third party vendor products for technical, architectural and technological soundness during vendor and product purchasing. Reviews Unified Communications designs, architecture and methodologies of other members of the team and provides feedback as appropriate. Reviews the appropriateness of the design, the feasibility of successful implementation, and adherence to standards. Serves as project manager for complex Unified Communications infrastructure development projects which includes; developing work plans, making project assignments, and correcting performance of all project participants including staff, consultants, vendors and others assigned to the project. Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams. Performs otherdutiesas assigned.