Responsibilities: The Technical Project Lead, Systems Engineering will be primarily responsible for the following: Acting as a liaison between the Systems Engineering team, the Project Management team, and the Software Engineering team on all issues including: system design , system analysis , server provisioning , software deployment, software performance, system reliability, and maintenance Developing requirements, budgets, and schedules for the Systems Engineering Team in coordination with the software engineering teams Assisting in establishing standard processes for diagnosing issues, tracking statuses, and escalating issues within and outside of the group Assisting in establishing product and process improvement plans to reduce support effort and increase product availability and scalability Facilitating requirements meetings, including peer review sessions and status meetings with clients and the Project Management team Establishing milestones, anticipating issues, and monitoring adherence to project scope, requirements and design documents, schedules, and the software development process Assuming day-to-day responsibility for ensuring that a project is completed on time and within budget and that all deliverables are of the highest quality Working closely with the Project Management team to share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks, taking into consideration each staff member's skills and interests and each project's needs Maintaining client relations and communications, including status reporting and informal conversations Qualifications: Bachelor's or Master's Degree in Information Systems, Computer Science, Engineering, Statistics, Public Administration, Business Management or a related field 7+ years of experience with a Bachelor's degree or 5+ years of experience with a Master's degree Experience in applying best practices in project management, including those used to initiate, plan, control, monitor, and report upon all phases of project activity Familiarity with project management tools such as Microsoft Project or BaseCamp and one or more versioning tools such as CVS, SVN, Mercurial, and Git Experience with managing technical projects in a large, complex web-hosting environment Knowledge of IT concepts, issues, practices, methodologies, and trends, particularly those relevant to the design of large-scale web hosting environments Coordination of security related initiatives between the development teams, the system engineering team, and Rackspace Knowledge of network devices and protocols used in web hosting environments, including load balancers and firewalls Knowledge and familiarity with network operating systems such as Windows Server, Linux , UNIX , Mac OS Server Experience with three-tier web hosting architecture: interface, application, and data Ability to understand and analyze complex issues and information relating to database management Excellent documentation and communication skills Must be proactive, detail-oriented, and team-oriented Must have an aptitude for learning new software Why Kelly (R) ? With Kelly, you'll have direct connections to leading IT organizations in the best companies around the globe-offering you the chance to work on some of today's most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100 (TM) companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services (R) As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.