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Customer Service Rep III

Employer
AppleOne
Location
Frederick, MD
Closing date
Aug 30, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Brand New Opportunity with a Fortune 500 Hundred Company! INBOUND CALLS ONLY!! Please review the following job description and if you feel you would be a good fit for this CAREER opportunity Please respond immediately with your resume attached. JOB DESCRIPTION:This is a fast paced call center in which you will be taking calls during your entire schedule. We are looking for people who learn quickly, can multi-task, have the ability to disseminate technical information and communicate it to homeowners, and possess the drive to offer company products and services on a majority of calls.*Answer inbound calls from internal customers and external customers*All calls must be answered in a courteous and efficient manner*During the call you may communicate the status or gather more information to complete documents or resolve inquiries and document as you go*Meet specific production and quality goals*Must be flexible and able to work overtime and/or weekends QUALIFICATIONS:Must Pass an EXTENSIVE criminal background check2-3 years of call center customer service NO career changers PREFERRED SKILLS:Banking and Mortgage knowledge strongly preferred but not required.Technical experience with Word and Excel. Need to have good communication skills and be articulate. If you are looking for stability and an opportunity to learn and grow with plenty of upward mobility, please apply today! We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law., , ,

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