A marketing, media and technology company is seeking a Remote Customer Success Agent.Candidates will be responsible for the following: Ensuring that each of our customers and prospects has a world-class experienceUsing Zendesk products and services to facilitating your interactions with customersDriving sales and reducing attritionRequired Skills:Experience with a variety of customer service platformsStrong written communication skillsAble to resolve difficult customer challengesPositive, customer-first mentalityMinimum 3 years of customer service or sales experienceHigh School diploma or equivalent