Equal Opportunity Assistant (OA)

Employer
USAJobs
Location
Washington, D.C
Posted
Aug 23, 2019
Closes
Aug 29, 2019
Function
Administrative
Hours
Full Time
Duties

Summary

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

See Other Information for Locations.

Learn more about this agency

Responsibilities

WHAT IS THE OFFICE OF EQUITY, DIVERSITY AND INCLUSION (EDI) DIVISION? The Office of Equity, Diversity and Inclusion (EDI) advises IRS senior leadership on diversity and inclusion matters, and EEO policy. EDI helps coordinate cross functional efforts to ensure a diverse and inclusive IRS workforce that is free from discrimination and harassment.

WHAT DOES AN EQUAL OPPORTUNITY ASSISTANT DO? Equal Opportunity Assistants support EEO Counselor/Specialists and EEO Program Managers. They research information and compile statistics to help conduct studies, develop reports, monitor discrimination complaint trends, and evaluate various programs' effectiveness. In the Treasury Complaint Center, they assist with the acceptance, dismissal, resolution and investigation of discrimination complaints.

As an EO Assistant you will:
  • research information and compile statistics to help conduct studies, develop reports.
  • monitor discrimination complaint trends, and evaluate various programs' effectiveness.
  • assist with the acceptance, dismissal, resolution and investigation of discrimination complaints.
  • operating automated systems to complete work assignments.
  • assisting in completing reports in a timely manner.


If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Occasional travel - 1 to 5 nights per month

Supervisory status
No

Promotion Potential
07

Requirements

Conditions of Employment

  • Refer to Other Information.
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National.


You must have PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.

Qualifications

QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements by the closing date of this announcement.

GS-5 LEVEL: One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in positions performing Examples of qualifying experience may have been gained in positions performing clerical work in support of a program area to include: assisting in completing reports in a timely manner; reviewing forms/cases for correctness of format; operating automated systems to complete work assignments.
OR
A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.
OR
A combination of education and experience equivalent to that described above.

GS-6 LEVEL: To be minimally qualified at the GS-06 grade level, you must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in positions performing clerical and technical work in support of a program area to include:
  • Compiling statistics and other information to develop reports completely and timely.
  • Assisting in analyzing and identifying trends and issues and bases of informal and formal complaints.
  • Reviewing documentation for correctness of format, procedures and necessary data.
  • Determining compliance with procedures in program implementation.
  • Operating automated systems to complete work assignments.

GS-7 LEVEL: To be minimally qualified at the GS-07 grade level, you must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-06) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in positions performing clerical and technical work in support of an EEO program to include:
  • Compiling statistics and researching information on various aspects of programs.
  • Assisting in analyzing and identifying trends in issues and bases of informal and formal complaints.
  • Determining compliance with procedures in program implementation.
  • Reviewing cases/files for correctness of format, procedures and necessary data.
  • Operating automated systems to accomplish work assignments.
  • Responding to inquiries on the complaint process.

- The experience may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-timework; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

Additional information

1 position is located in the Office of Equity - Diversity & Inclusion (EDI), Equal Employment Operations Branch, Washington, DC.

CONDITIONS OF EMPLOYMENT:

- We may select from this announcement or any other source to fill one or more vacancies.
- Relocation expenses will not be paid.
- This is a non-bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
- Must meet IRS telework eligibility requirements
- A 1-year probationary period is required.
- A 1-year supervisory or managerial probationary period is required.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Undergo an income tax verification and review of prior performance/conduct.
- Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating
: Your application will be evaluated in the following areas: Customer Service, Interpersonal Skills, Oral Communication/Speaking, Reading, and Writing.
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must receive a rating of category B or better to be rated as "well qualified" to receive special selection priority.





To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. ( Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets .

Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.

EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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