Management and Program Analyst (Organizational Development)

Washington, D.C
Aug 23, 2019
Aug 31, 2019
Full Time


The Architect of the Capitol's (AOC) Office of Diversity, Inclusion and Dispute Resolution (ODI/DR) is seeking a senior analyst responsible for contract oversight and for working with management and employees to help institutionalize a purposeful and positive workplace culture.

Learn more about this agency


At the Architect of the Capitol (AOC), we are proud to be ranked as one of the Best Places to Work in the Federal Government. Our employees are passionate about AOC's mission to serve Congress and the Supreme Court. AOC is a legislative branch agency, the recognized authority on the preservation, maintenance and construction of the world's most iconic treasures and buildings on Capitol Hill. As a global destination for thousands of visitors every day, Capitol Hill intersects history, architecture and art with the birthplace of our nation's laws.

Major Duties

Organizational Development and Change Management
  • Serves as subject matter expert and advisor to ODI/DR and exercises independent judgement on developing, implementing, evaluating and promoting strategies to culture change, organizational effectiveness, improve employee productivity and engagement, drive collaboration, facilitate change and focus on the people side of operations.
  • Serves as the Organizational Development Program Manager and leads the development and implementation of a portfolio of organizational development offerings to support ODI/DR and their clients once they have gone through a Climate or Team Assessment or some other type of organizational evaluation.
  • Provides organizational development and transformation advice and consultancy support ODI/DR.
  • Guides, facilitates and leads the development of plans for driving culture change throughout the organization and organizational effectiveness initiatives through a combination of internal design and external selection/customization (including the identification and management of external programs, resources, vendors, etc.).
  • Guides, facilitates and leads the development of change management strategies to ensure successful implementation of enterprise and jurisdiction and business unit level initiatives.
  • Leads the development and analysis of employee surveys, focus groups, etc.
  • Develops and maintains a proficient level of knowledge, skills and expertise, accomplishing tasks and duties efficiently, timely and of high quality, dealing with others as needed to promote effectiveness and productivity. Keeps abreast of current trends in the fields of organizational development, training, management theory and the social sciences.
  • Establishes and maintains effective relationships in meeting and dealing with others at all levels through-out AOC jurisdictions and business units.

Contract Monitoring
  • Is responsible for serving as the Contracting Officer Technical Representative (COTR) for the Workforce Culture, Organizational Development (OD) and Diversity, Inclusion and Dispute Resolution (DI/DR) Support multi-year contract. The goal of the contract is to develop and deliver comprehensive solutions to transform AOC's workplace culture.
  • Ensures accurate and adequate oversight of contractor performance according to contract requirements. Performs timely inspections to ensure compliance with job specifications, quality, timeliness and budget authorizations. Utilizes a knowledge of the work breakdown structure, critical path method (CPM), the Program Evaluation and Review Technique (PERT) and Gantt chart to identify solutions in project planning, cost management, risk analysis, control and monitoring of projects.
  • Ensures that projects are effectively inspected, monitored, controlled and evaluated within timeliness, cost and performance conditions. Assists the Contracting Officer in authorizing changes to the contract on the Government's behalf when appropriate. Reviews completed work, evaluates quality and recommends that the Contracting Officer accept or reject completed work for payment.

Consultative Support
  • Provides consulting support and services, understands the culture, takes the initiative and creates actionable solutions, tools and resources for supervisors and managers.
  • Provides expert facilitation. Consults with senior leaders and Human Capital Management Division partners to assess and identify organizational needs and provides recommendations.
  • Creates and delivers webinars and training opportunities around workplace culture, organizational development and change management.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.



You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM Qualification Standards

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS­-14 grade level must have at least 52 weeks of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service.

Specialized experience is defined as having experience (1) Developing, implementing, evaluating and promoting strategies to improve organizational effectiveness, employee productivity and engagement, drive collaboration, facilitate change and focus on the people side of operations; (2) Performing climate assessments to include analyzing, communicating and acting on results to achieve a more positive workplace culture; (3) Assisting or leading the design, development or maturity of an enterprise-wide program, including ability to identify, develop and implement long-range goals to develop and advance the mission and vision of a program; (4) Creating and delivering training opportunities centered around workplace culture, organizational development and change management; and (5) Serving as Contracting Officer's Technical Representative (COTR) or equivalent.


There is no educational requirement for the Management and Program Analysis series (0343); however applicants for positions at grades GS-14 and above in the Architect of the Capitol must possess a Bachelor's degree or higher from an accredited college or university.

***A copy of your transcript(s) and/or diploma will be required upon selection.***

IMPORTANT NOTE: Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information. Please visit:

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:
  • Organizational Development and Strategy
  • Change Management Strategy
  • Climate Assessment Execution
  • Analytical Ability
  • Contract Management
  • Oral and Written Communication

  • Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions.

    Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

    Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    The Architect of the Capitol's job application process is designed to ensure that we only ask you for the information that is absolutely needed to evaluate your qualifications and eligibility for the position.

    To apply for this position, you only need to submit online the following: a) your resume and 2) answer the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant supplemental information. No additional documentation or attachment is required at the time of application.

    We ask that you prepare and submit a resume that best describes fully your background experience, skills, abilities, education, training and other relevant credentials. The resume should include dates of employment.

    Nothing further is required until it is requested by the staff of the Human Capital Management Division. If additional documentation is required for a position, you will be asked to provide it during the selection process or upon selection. At that point, we may ask you to submit documentation to support statements made in your resume.

    For example, we may ask you to provide documents such as college transcripts, copy of diploma or proof of Federal employment status. If the position requires a license or certification, we will ask candidate(s) to provide proof at the time of selection.

    If you are claiming veterans' preference, we may ask you to submit proof of Veterans preference (DD-214, and, if claiming 10-point preference, the SF-15 plus proof required by that form).

    If you fail to provide the required documents, we will withdraw a tentative job offer made and/or remove you from further consideration.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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