IT Network Telecom Manager

Washington, D.C
Aug 23, 2019
Aug 25, 2019
Full Time


The Information Technology Division is responsible for the planning, development and management of the information technology systems and subsystems that support the District of Columbia Courts. The incumbent will serve as the senior specialist and supervisor in managing the Court's network and telecommunication resources, and plays a key role in delivering state-of-the-art network and telecommunication resources to internal and external users.

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Brief description of the major duties:
  • Provide subject matter expertise, advice, and consultancy for network and telecommunication technologies; and is expected to stay current with various technologies, organizational goals, and industry trends
  • Demonstrate a strong understanding of a variety of LAN and WAN protocols in a multi-protocol environment, TCP/IP, MPLS, VOIP, and TDM telephony
  • Demonstrate a strong knowledge of Cisco networking devices (Routers, Switches, Firewalls, ICE, VPN gateways, fabric interconnects), Enterprise WAN technology, Telephony, Voice Over IP, Network Datacenters, Proxy and Firewalls, and IP routing protocols Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP)
  • Identify and manage network and telecommunication architecture and topology, including transmissions protocols, broadcasting, switching, control, and management related to the courts' information systems and data centers
  • Lead the complex IT network and telecommunication troubleshooting activities, including end-to-end systems performance monitoring, which requires in-depth knowledge of all the technology domains
  • Lead discussions in network and telecommunication, infrastructure, and service architecture design and review ensuring solutions adhere to security policies and practices
  • Provide network design, engineering and administrative support of both physical and virtual networking devices
  • Lead all network and telecommunication design/engineering projects, change activities, and root cause analysis activities from the operations perspective
  • Provide IT network and telecommunication leadership on major projects, upgrades, installations through the delivery of crucial initiatives
  • Lead audit participation and response on behalf of the IT network and telecommunication group, including tracking and resolution of issues. Ensure security-related audit commitments and met and maintained. Providing support and assistance during internal and external audits
  • Manage the periodic review process for an existing network and telecommunication policies, standards and procedures
  • Provides direct supervision and work assignments to other mid-level IT Network Engineers, Telecom Specialists, and contractors

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • A background and/or security investigation is required.
  • A probationary period of one (1) year must be successfully completed.

To qualify for this position, you must submit the following:
  • Resume
  • Completed Vacancy Questionnaire
  • Documentation /Proof of Education (e.g. copy of college transcript or degree)
  • Cisco Certified Network Professional (CCNP) Certificate
  • List of professional references

  • All required documentation must be received by the closing date of the announcement.


    MINIMUM QUALIFICATIONS: A Bachelor's degree in Management of Information Systems/Technology, Computer Science, or Electrical/Computer Engineering or related field and a minimum of seven (7) years of experience in network technology including two (2) years of VOIP experience. Cisco Certified Network Professional (CCNP) certification is required. Avaya certification is preferred.

    Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted.

    The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.


    To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

    Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education to meet the above requirements.

    Additional information

    This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

    Please note there is a mandatory one year probationary period for all non-judicial new employees.

    All required information must be received by the vacancy announcement closing date.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

    Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

  • Resume
  • Completed Vacancy Questionnaire
  • Documentation /Proof of Education (e.g. copy of college transcript or degree)
  • Cisco Certified Network Professional (CCNP) Certificate
  • List of professional references

  • If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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