Tier 2 Engineer (Windows, Linux)
Be a Tier 2 Engineer on one of the most high profile and significant cybersecurity systems in the US Tellenger, Inc., seeks an experienced Tier 2 Engineer to support the operations and maintenance for the network and system environment of the Department of Homeland Security's Continuous Diagnostics Mitigation (CDM) project, which is being used by every Federal agency. This is an important project for our company and will be a resume builder for you. In this role you will support hands-on administration including semi-annual product upgrades, routine systems patching, and proactively monitor system components to assess and improve system performance, including the ingest of large datasets on a daily basis. US Citizens Only - This is a mandatory requirement of our contract. Candidate must be able to obtain TS/SCI Clearance and DHS Suitability. Position Responsibilities: Working alongside a dynamic operations team that includes Tier 1 Help Desk, Tier 3 engineers, DevOps engineers, and technical leadership, the Tier 2 Engineer will support the existing windows-based COTS application and ultimately will need to be comfortable with transitioning to a completely new Linux platform environment. The position will focus on managing all systems administration duties including troubleshooting and resolving issues at the operating system or server level. The successful candidate will bring experience troubleshooting network connections, performance degradation, and diagnosing system issues to provide rapid remediation. The team will routinely interact with government stakeholders to communicate status, issues and progress. You'll be working with a talented team in Fairfax, VA developing a leading-edge enterprise system that will protect Federal IT systems across the US It's an exciting project that will help many people. You will work onsite at the project team's location in Fairfax, VA, and must have an active TS/SCI and be able to pass a government background check to achieve DHS Suitability. The successful candidates will have the following experience and required skills:Bachelor's Degree (IT or relevant STEM degree)2+ years administering and troubleshooting 'N' tier web applications to include database servers, services servers, and web servers in Windows and Linux environments2+ years Database Management (SQL Server, PostgreSQL, ElasticSearch)2+ years managing the deployment, maintenance and operations of web-based systems in a Windows and Linux environments2+ years network administration and troubleshootingExperience supporting web-based systems performance analysis and optimizationFirm understanding of internet messaging conceptsFirm understanding of Public Key Infrastructure (PKI) conceptsDemonstrated ability to apply an understanding of systems administration and operations to proactively identify and remediate day-to-day technical and operational challengesExperience troubleshooting messaging queuing technologies, especially RabbitMQExperience troubleshooting connectivity issues across all layers of the TCP/IP stackUnderstanding of network engineering tools, techniques, and best practicesExcellent written and verbal communication skillsProven ability to interact with customer stakeholders, including senior leadership It's a plus if you have:Experience working with RSA Archer GRCExperience working as a Cyber Security professionalExperience with CI/CD environmentsExperience supporting routing troubleshooting and analysis, as a helpdesk engineer for a web-based Windows and/or Linux applicationsSolid understanding of Systems Architecture and component integration conceptsMicrosoft Certified Solutions Expert (MCSE)Linux Professional Institute (LPI): LPIC System AdministratorCompTIA Server+CISSP CertificationDHS Suitability Location Requirements: Willing to work full-time onsite in Fairfax, VA Job Type: Full-time Start Date: Immediate About Tellenger: Tellenger, Inc. is a is a CMMI Level 3 software design and IT strategy firm that specializes in developing complex, custom software to help Government agencies achieve their objectives. We craft custom web-based software apps ranging from complex, enterprise-level builds to traditional websites and mobile technology. Our strength is aligning an organization's objectives to the right technology, then building the solution. Founded in July 2007, we have multiple long-term government contracts as well as private sector clients making for interesting and diverse work. An outcome of the quality of our work has resulted in the company achieving significant growth each year in business.