Duties

Summary

About the Position: The incumbent serves as a Food Service Worker for cash control operations in the dining room and servery areas within the Nutrition Services Department (NSD) at a medical treatment facility (MTF).
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Responsibilities

• Operate cash collection system for NSD using computerized/electronic point-of-sale (POS) and/or cash register system.
• Provide cashiering services to a variety of customers utilizing established procedures.
• Counts revenue collected after each meal service completed and completes appropriate forms documenting cash collected, change fund and discrepancies.
• Receive cash from customers and performs credit card transactions.
• Maintain security and responsibility for cash, change fund and an electronic cashier access card.
• Verify meal card, checks expiration dates and validity of card, and annotates appropriate category of customer.
• Replenish cups, straws, condiments, utensils and all other supplies.
• Prepare sandwiches, complex salads, cold platters, and a variety of beverages.
• Receive, store, and secure all supplies and food items as required.
• Maintain sanitation in the work area.
• Set up and serves cafeteria lines, steam-tables and side service stands with hot and cold food items.
• Set up, garnish and replenish salad bar items as required.
• Process credit card transactions for patient guest trays using the Cerner Smart Suite.
• Maintain meal logs, as deemed appropriate.

Travel Required

Not required

Supervisory status
No

Promotion Potential
4

Requirements

Conditions of Employment

• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
• This position requires the incumbent to have tuberculosis testing.
• Appointment may require a suitability/fitness determination.
• Employees assigned to this position are designated as Mission Essential and assume essential personnel status during inclement weather/emergencies.
• The incumbent is required to work on any day or shift, including PMs, nights, weekends, holidays, or on an "on call" basis, necessary to meet mission requirements.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.

Qualifications

Who May Apply: US Citizens

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision.

Minimum Qualifications (Screen Out Element): Ability to do the work of an Food Service Worker without more than normal supervision. Operate cash collection system for NSD using computerized/electronic point-of-sale (POS) and/or cash register system; Counts revenue collected after each meal service completed and completes appropriate forms documenting cash collected, change fund and discrepancies; Receive cash from customers and performs credit card transactions; Maintain security and responsibility for cash, change fund and an electronic cashier access card; Replenish cups, straws, condiments, utensils and all other supplies; Prepare sandwiches, complex salads, cold platters, and a variety of beverages; Receive, store, and secure all supplies and food items as required; Set up and serves cafeteria lines, steam-tables and side service stands with hot and cold food items. - Failure to meet this Screen out Element will result in an ineligible rating.

• Ability To Do The Work Of The position Without More Than Normal Supervision
• Ability to Interpret Instructions, Specification, etc.
• Ability To Use and Maintain Tools and Equipment
• Dexterity and Safety
• Food Service
• Work Practices

• PHYSICAL EFFORT: The worker is subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. The worker may be required to work on ladders and perform heavy work such as scouring and scrubbing large-size cooking utensils and moving heavy carts and trucks in unloading, storing, and delivering supplies. They frequently lift or move objects weighing up to 40 pounds. The heavier items (over 44 pounds) are moved with assistance from other workers.
• WORKING CONDITIONS: The work is performed in the kitchen area where steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. The worker is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

Education

This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Two year trial/probationary period may be required.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your ICTAP eligibility. Additional information about the program is on OPM's Career Transition Resources website .
• If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Merit Checklist and Proof of Eligibility .

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume may be submitted in any format and must support the specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
• For additional information see: What to include in your resume .

2. Other supporting documents:

• Cover Letter, optional
• Most recent Performance Appraisal, if applicable
• Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.