Guest Ambassador

Punch Bowl Social
Arlington, VA
Aug 15, 2019
Aug 24, 2019
Accountant, IT
Full Time
GUEST AMBASSADORPunch Bowl Social is a place that welcomes people with passion and unique contribution and is dedicated to creating amazing experiences for each and every person we host. We believe in experiential and genuine connection, authenticity in approach, and an inspiring and exciting environment, complete with an abundance of hospitality and guest care.We believe in a culinary program that rivals all else, is elevated in quality, and a leader in innovation.We believe that craft beverages are for everyone. We are as passionate about our juice and house made soda recipes, as we are our dynamic cocktail recipes.We believe that social connections are enhanced by great food, quality beverages, and the added bonus of engaging games like bowling, karaoke, and an 80s arcade.We believe that a genuine understanding and appreciation for how a person feels when they choose PBS is what drives great guest experiences.There is something exceptional about the people that join our team and family, and we believe we have the responsibility and pleasure of working hard in support of their personal and professional success. As part of the Punch Bowl Social team, you will be granted access to an exciting career opportunity. You will gain access to what it takes to help fuel a growth company. You will achieve your goals of working in an industry that is ever changing, constantly evolving, and forever exciting. And, you will expand your expertise in delivering amazing, customized, authentic experiences.We are a growth company, not a company that grows. The growth of our teams, neighborhoods and communities drive our commitment to continued restaurant development, and individual opportunity. You will become part of our commitment, and then you will help drive that commitment. Come and discover for yourself. Responsibilities:Create authentic, custom guest experiences.Act as direct support to fellow service team members when executing steps of service, table maintenance, and general cleanliness.Create an environment that is secure and comfortable through continuous evaluation and movement through the venue, monitoring of entrances and exits, and evaluation of guest behavior.Responsible for various security functions related to alcohol service or refusal to serve.Responsible for efficient communication with required parties at all times.Tailor each guest experience, either on the phone or in person, by executing the steps of service in a way that lends to their preference.Work side by side, with your fellow team members in support of providing a high level of hospitality.Qualifications:Positive Attitude and passion for making people smile, and truly enjoy their experienceRespect for quality food and beverageExperience working in a high-volume restaurant/bar with the ability to differentiate state or federal forms of ID from counterfeit forms of ID.Previous experience in a night club is a plus.Ability to become an expert in the Punch Bowl Social Brand DNAMust be able to stand and exert fast-paced mobility for period up to six (6) hours in length.Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds.Background check and drug screen requiredIf what we believe makes your socks roll up and down (just like ours), we would be honored to have you on our team, and as part of our family. Join our ride to the Restaurant Hall of Fame. Apply Now.