Automotive Service Technician

Employer
NTB
Location
Glen Burnie, MD
Posted
Aug 16, 2019
Closes
Aug 23, 2019
Ref
278955611
Hours
Full Time
DescriptionThe Automotive Service Technician I (ASTI) is responsible for performing basic automotive services in compliance with TBC Corporation's policies, procedures, and quality standards as well as all municipal, state, and federal regulations. An AST I is expected to be productive and comply with company safety, loss prevention, and customer service programs.Company OverviewFor 60 years, TBC Corporation (TBC), one of North America's largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB, Tire Kingdom, Big O Tires and Midas. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.Job ResponsibilitiesPerforms basic automotive services within the identified skills, knowledge and abilities for the position level as directed by the Store Management or their representativesMeets or exceeds TBC Corporation's performance standards for quality and speed of service to our customersEnsures a valid service work order has been created when performing service on a vehicleEnsures the service work order and any required forms/printouts are completed and returned to the service desk with the vehicle keys upon completion of the serviceObtains the needed tires and/or parts necessary to perform the service(s) listed on the service work orderReturns all unused parts to the service desk after the completion of serviceReturns rebuilt part cores, batteries and used tires to designated security areas for appropriate handlingEnsures proper level of inspection is completed on each car per GEARS Process Greet the customer Establish the relationship Advise on recommendation Repair vehicle properly Strengthen the relationshipQualificationsMinimum age requirement of eighteen yearsHigh School Diploma preferredPossesses a valid in-state motor vehicle licenseBenefitsCompetitive compensation and bonusTuition reimbursement401k plan with a company match. Immediate 100% vestingComprehensive benefits including medical, dental and visionCompany paid short term disability and employer subsidized long term disabilityCompany paid life insuranceDiscounted tire and automotive servicesAnd more!TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

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