Mobile Systems Engineer - GC or Citizen only
Responsibilities Implement and support Decennial 2020 Mobile Infrastructure, including building out application servers, integrate with other systemsnetworksecurity monitoring applications and systems, such as Splunk, Tanium, and Cylance. Be knowledgeable of window authentication mechanisms, such as Active Directory and implementation Work with network engineers to implement network access with proper security, load-balancing, and DR Build, manage, and support device endpoints that are managed by VMWare WS1 solution. Support dDaaS to ensure that any GFE OS platforms are supported. Build a device OS image for updates and deployment Define the proper controls and mechanisms required for a successful mobile deployment Troubleshooting and supporting mobile devices managed by an expansive mobile device management (MDM) system, including mobile configuration management, remote device control, auditing, critical file backup, wiping, data synchronization, firmware updates, diagnostics, security, network usage, mobile asset tracking and management, device provisioning, software installation, policy application, logging, and reporting, GPS tracking and breadcrumb mapping, and geofencing. Maintains knowledge and understanding of current and emerging technologies, equipment and systems. Keeps current on laws, mandates, issues, practices and procedures. Participate and support projects related tasks, from vendor selection, acquisition, development and installation of IT systems for the enterprise. Determines operational, technical, tactical, and support requirements formulates logic and devises optimum solutions. Reviews and provides input to policies and standard operating procedures monitors and evaluates program effectiveness and effects changes required for continuous improvement of IT systems. Document design and solution, build job aid and knowledge-based articles. Facilitates customer-focused interaction to ensure objectives are realized and expectations are properly managed. Coordinates activities and programs with other departments to improve service performance. Performs other related duties as assigned. Required Skills At least 10 years of broad-ranged infrastructure, network and operation systems engineering experience At least 7 years of experience supporting mobile system architectures At least 5 years experience in supporting Windows OS and system integration At least 3 years experience in supporting iOS devices and AirWatch (WS1) MDM solution. Experience working as a contractor for the government Experience with US Census highly desirable Experience with mobile threat modeling, mobile security testing or mobile security mitigation strategies Experience in standing up an expansive mobile device management (MDM) system, including mobile configuration management, remote device control, auditing, critical file backup, wiping, data synchronization, firmware updates, diagnostics, security, network usage, mobile asset tracking and management, device provisioning, software installation, policy application, logging, and reporting, GPS tracking and breadcrumb mapping, and geofencing. Experience working with application development teams BS in Computer Science, or related engineering discipline Expertise in object-oriented design and system architecture for mobile devices and wireless systems Excellent judgment, organizational, and problem-solving skills Exceptional interpersonal communication skills, verbal and written Strong sense of ownership and drive Ability to obtain and maintain a Full Background Investigation Security Clearance Experience in IT with major focus on mobile infrastructure and deployment. Knowledge deployment strategies for Mobile Device Management platforms Knowledge of Windows security models and their implementation, eg Single Sign on, multi-factor authentication, OATH and more Must have advanced level knowledge of the design, practices and procedures of deploying and maintaining large System of Systems. Demonstrated understanding of IT management, administration, applications and system development lifecycles within a substantial IT environment. Experience in tactical planning, managing IT initiatives and managing in-house technical resources and contracted services. Relevant knowledge of current and emerging technologies. Proficient in organizational change management. Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel. Ability to consistently meet and exceed expectations and incorporate customer service into all aspects of work. Proven judgment and problem-solving skills. Demonstrated planning and development skills including budget administration and project implementation. Effective management skills including demonstrated ability to successfully direct a staff of highly skilled technology professionals. Solid time management skills with the ability to plan, organize and implement multiple initiatives and deadline-driven workloads while consistently providing outstanding customer service. Detail-oriented, proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills. Proficient in an agile working environment and able to pilot a steady course forward amid change.