Front Desk Agent - Part Time First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent. Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of unrivalled presence. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests." Hotel Overview: Located in Washington 's fashionable West End , Fairmont Washington, DC Georgetown surrounds you with comfort and luxury. The perfect hotel for either business or leisure travel, the Fairmont offers spacious guestrooms and the brilliant colors of nature found in the hotel's central garden courtyard, reflecting these tones throughout the property. Summary of Responsibilities: Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service. Greet, check in and settle guest accounts while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Handle guest requests, questions and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures and service standards Performs any and all other tasks assigned by management Upholds the highest standard of internal and external customer service at all times Qualifications: Proficient in the English Language (verbal & written), second language is an asset Previous experience and knowledge of Property Manager is an asset Required knowledge of Windows' Office Suite Must be able to handle multiple tasks in a dynamic, fast-paced environment Ability to focus attention on guest needs, remaining calm and courteous at all times. Strong interpersonal and problem solving abilities Able to stand for long periods, at least 8 hours per shift Must be able to lift up to 50 pounds Visa Requirements: Must be able to provide valid work authorization for the United States . APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London 's The Savoy, New York 's The Plaza, and Shanghai 's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!