A freight transportation company is seeking a Remote Transportation Industry Customer Care Agent in Richmond.Must be able to: Transfer misdirected customer requests to appropriate partyBuild rapport with customersMust meet the following requirements for consideration:Internet Access required - Broadband (ie Comcast, Verizon) with minimum of 10MBCallers and call auditors must not hear pets, children, televisions, radios, or other loud noisesAbility to utilize computer programs, keyboard, telephoneParticipate in educational opportunities to keep job knowledge current