Specific Responsibilities Of The Job Observes and collects direct urine samples during scheduled hours. Adheres strictly to chain of custody procedures in handling, collections, samples, and information. Adheres strictly to confidentiality requirements and of established standards of hygiene and universal infection control procedures in handling all samples and supplies. Maintains client confidentiality by adhering to federal/state privacy requirements. Attends and actively participates in staff meetings and trainings as needed. Responsible for completing all required paperwork according to agency standards. Responds appropriately to the cultural differences of staff, clients, residents, and referral sources. Adheres to all policies, procedures & regulations. Other duties as assigned. Essential Personnel NoOccasionally, the Agency may close administrative offices due to holidays, inclement weather, emergencies, or special occasions. Positions are classified as essential personnel when their position is required to continue agency operations while the administrative offices are closed. The CEO or designee may excuse essential personnel from reporting for work as circumstances & conditions warrant maintaining minimum staffing requirements for affected facilities.RequirementsLicensure, Education, & Experience HS diploma or equivalent required One your previous related experience. Job Knowledge, Skills, & AbilitiesBelow is a listing of each essential responsibility that the job holder must be able to perform satisfactorily to do the job successfully. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have the ability to multi-task & have attention to detail Read, write, & communicate well verbally. Excellent customer service skills in-person & in media formats (ie, phone, email, etc.) Demonstrated ability to effectively problem-solve using designated tools & methods. Intermediate knowledge of Microsoft Office. Excellent ability to provide customer service while maintaining personal/professional boundaries while utilizing a trauma informed approach. Excellent organizational skills & establishing priorities. Working knowledge of electronic health record systems, preferably with Credible. Benefits workaLeadership Opportunities Free Supervision Hours Medical Insurance Dental Insurance Vision Insurance Employee Assistance Program PTO 401k Life Insurance Education Reimbursement Employee Discounts